https://dream.weekday.works/redirectToHiringCopilotExtension/

● Troubleshoot, researched, diagnosed, documented and resolved technical issues in Windows 9x, XP, 7,
Server2008, MS Office, Outlook email setup and LAN/WAN connectivity
● Assisted in project with one of the clients: St. Jude Hospital & Ardent Health
● Collaborated alongside with product owners and other colleagues
● Organized information on Microsoft Excel, MS Projects, Azure, & Jira
● Reported in weekly reports to stakeholders
● Ensured accurate information was entered during each of project developed.
● Collaborated alongside with HP with any technical aspects of project(s)

Forrest Spence Fund, Lebenhour Hospital Memphis, TN
Facilitated charity events and galas to build strong rapport amongst volunteers and workers.
• Provide input into the development of a strategic plan for the fundraising campaign(s),
including fundraising goals; Helped fundraise over $40,000 in a Silent Auction event

UMRF Ventures (Sedgwick Claims Department), University of Memphis Research Foundations                                                                 Memphis, TN
● Performed light Network Administration for the newly installed machines for the users: Login issues, Password reset, email login.
● Assisted with work claim-related questions and/or concerns
● Installed and configured computer equipment software with required software policies and standards.
● Supported Printers and Print management.
● Escalated tickets to Level 3 if troubleshooting registration and/or password issues does not work.
● Troubleshoot, researched, diagnosed, documented and resolved technical issues in Windows 9x, XP, 7, Server2008, MS Office, Outlook email setup and LAN/WAN connectivity issues.

● Worked closely with the Product Owner in defining the product goal & roadmap
● Worked effectively within the Scrum Team to remove impediments and track them in Jira
● Encouraged the Development team to keep sprint backlog up to date
● Facilitated all Scrum Events including the Sprint, Sprint Planning, Daily Scrum, Sprint Review, Sprint
Retrospective, Product Backlog Refinement. Workshops with stakeholders.
● Created Epics, Features & Stories for the team in Jira and assisted Product Owner.
● Planned and tracked sprints closely and helped the team to focus on commitments & delivery
● Communicated team velocity and sprint/release progress to the teams and management
● Facilitated retrospectives using innovation games techniques and closure of action items on improvement

● Effectively guided scrum and Kanban teams
● Creating working agreements, establishing and helping the teams by all means to achieve their Sprint Goals
● Educated and coached the teams on usage of Jira & Confluence tools
● Took ownership to drive through resolutions of issues or blockers, coordinate directly with other
development/product teams on inter-dependencies or through scrum-of-scrum ceremony
● Ensured the teams are adhering to the DOR and DOD criteria
● Educated and ensured Agile/Scrum implementation methodology, practices, values and framework are
adhered to by team members, while resolving impediments by coordinating and collaborating with
cross-functional team
● Coordinated with the scrum team in Daily Scrum Meetings, Sprint Planning Meetings, Sprint Review
Meetings, Sprint Retrospective Meetings and Backlog Grooming meetings

Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.

Huawei's end-to-end portfolio of products, solutions and services are both competitive and secure. Through open collaboration with ecosystem partners, we create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes.

At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. We have more than 180,000 employees, and we operate in more than 170 countries and regions. Founded in 1987, Huawei is a private company fully owned by its employees.

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Please visit the below portals for career or customer service queries.
Career page: http://bit.ly/2rdljD7
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Thank you for visiting us & we hope you enjoy your time on our page.

Huawei Technologies provides infrastructure application software and devices with wireline, wireless, and IP technologies.

● Coordination of project implementation and execution in accordance with project specifications.
● Direct supervision of field and Office staff seconded to Mobile Switching Centers (MSC) creation projects
● Reporting to the Local Project Manager on status of ongoing projects.

 ● Working with the Field technical Manager on quick solutions to blocking points in normal project execution. Creation of Planning Schedules, delivery requests, work orders, etc for customer operations

● Mediating with Sub-contractors for supplies and technical services.

We are Alcatel-Lucent Enterprise. Our mission is to make everything connect with digital age networking, communications and cloud solutions. Our solutions are tailored to our customers’ industries providing built-in security and limited environmental impact. We offer flexible business models: in the Cloud, on premises, and hybrid. Over 100 years of innovation has made us a trusted adviser to more than 830,000 customers around the world.
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The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE.

Provider of management consulting and business management services