Cigy Mathen
Director of Engineering at Subex
About
Cigy Mathen is a Director of Engineering at Subex, with over 21 years of experience in the Information Technology and Telecom industry. He has a strong background in technical and commercial aspects of the industry, with expertise in new business acquisition, business development, business and IT consulting, program management, and professional services. Cigy has a deep understanding of telecom verticals, including GSM/IP/Digital networks, OSS and BSS, and risk management. He also has experience in other verticals such as machine learning, cloud computing, and big data. He has a special interest in emerging technologies, aeronautics, and artificial intelligence. In his current role as Director of Engineering, Cigy is responsible for strategic and technical aspects within the organization. He leads project delivery, initiatives and processes, team management, and prioritizes projects within established policies and objectives. Cigy believes that change is the only constant, and he ensures that his deliveries bring value and superior product experience to customers, helping them to drive effective business decisions. Prior to his current role, Cigy held positions as Director of Customer Success and Service Delivery Director at Subex. In both roles, he was responsible for enterprise risk management, BSS & OSS, service delivery, program management, product solutions, and consulting. He has experience in digital assurance, digital transformation, business intelligence, business analytics, machine learning, advanced analytics, identity management, and big data. Cigy holds a Master's in Computer Application from IGNOU, a Bachelor's in Computer Science from Bangalore University, and completed his 12th-grade education at Model English High School in Sindri, Dhanbad. He is a senior software engineer with expertise in big data and machine learning. Overall, Cigy is a seasoned professional with a wealth of technical and commercial experience in the IT and telecom industry. He is passionate about emerging technologies and is committed to delivering superior product experiences to customers.
Education
• iim kozhikode indian institute of management kozhikode
• model english high school sindri dhanbad
Companies
• subex
• ibm
• escotel mobile communications ltd
Experience
21.9 Years
Experience
Skills
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3G
Account Management
Account Servicing
agile methodologies
Agile Project Management
analytics
Big Data
Billing Systems
BSS
Business Analysis
Business Analytics
Business Development
business intelligence
Business Intelligence (BI)
Business Process Improvement
Business Strategy
Business Support System (BSS)
Collaboration
Communication
Consulting
CRM
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Decision-Making
E-Learning
Executive Leadership
GSM
Integration
Leadership
Machine Learning (ML)
Managed Services
Management
market analysis
Mobile Devices
Operations Management
Pre-sales
Prioritization
Product Management
product manager
Professional Services
Program Management
Project Delivery
Project Management
Provisioning
Requirements Analysis
Revenue Assurance
Risk Management
Roaming
Senior Software Engineer
Service Delivery
Software Design
Software Project Management
Solution Architecture
Strategic Planning
Team Leadership
Team Management
Technical Product Management
Telco
Telecommunications
Telecommunications Billing
Unix
User Experience
User Experience (UX)
Value-Added Services (VAS)
VAS
Vendor Management
Wireless
Contact Details
Email (Verified)
cigXXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXX51Education
iim kozhikode indian institute of management kozhikode
Professional Certificate Program in Product Management
2023 - 2024
model english high school sindri dhanbad
12 High School
1990 - 1995
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