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cody updyke

technical support engineer

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About

Cody Updyke is a highly experienced Technical Support Engineer with over 19 years of relevant experience in the field. He currently holds the position of Technical Support Engineer at Palo Alto Networks, where he is responsible for providing technical support to customers and resolving their issues related to the company's products. Prior to his current role, Cody has worked as a Ruby on Rail Developer and Web Marketing Specialist at Dancing Cranes Imports. During his tenure at the company, he gained extensive experience in developing web applications using Ruby on Rails and executing effective marketing strategies to drive business growth. Cody has a strong educational background, having completed his Bachelor's degree in Computer Science from the University of Utah in 2003. He also holds a degree from The Art Institutes in Pittsburgh, Pennsylvania, where he specialized in web development. Cody completed his high school education from Skyline High School in 1999. Cody's technical expertise lies in Ruby and Web development technologies. He has a deep understanding of these technologies and has successfully implemented them in various projects throughout his career. With his extensive experience in technical support and web development, Cody is a valuable asset to any organization. He possesses excellent communication skills and has a proven track record of delivering exceptional customer service. Cody is a dedicated and hardworking professional who is always willing to go the extra mile to ensure customer satisfaction.

Education

the art institutes

university of utah

skyline high school

Companies

palo alto networks

dancing cranes imports

volunteerservice

evault

sonicwall

rsystems which purchased webconverse

kutv news

clearwire

copymax

Experience

20.6 Years

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Experience

technical support engineer

palo alto networks | santa clara, california, united states

2017 - 2022

ruby on rail developer

dancing cranes imports

2015 - 2016

web marketing specialist

dancing cranes imports

2014 - 2016

caregiver

volunteerservice

2014 - 2022

senior support engineer

evault | united states

2012 - 2013

technical support engineer

sonicwall | milpitas, california, united states

2007 - 2011

technical support analyst

rsystems which purchased webconverse

2005 - 2007

intern at creative services

kutv news

2004 - 2005

technical support

clearwire | bellevue, washington, united states

2003 - 2005

sales associate to sales lead, to copymax supervisor

copymax

2000 - 2003

Skills

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cascading style sheets

cloud computing

dns

domain name system

enterprise software

firewalls

fullstack

git

github

html

internet protocol suite

javascript

jenkins

js

linux

mailchimp

marketing

microsoft exchange

network security

networking

operating systems

php

ruby on rails

security

servers

shopify

software as a service

subversion

technical support

Technical Support

troubleshooting

windows server

Contact Details

Email (Verified)

cupXXXXXXXXXXXXom

Mobile Number

+14XXXXXXX63

Education

the art institutes

2010 - 2011

university of utah

2001 - 2003

skyline high school

1996 - 1999

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