About

David Tran is a customer success expert and founder of xFusion, a company that helps SaaS startups scale efficiently by providing customer and back-office support as a service. With over 7 years of relevant experience, David understands the challenges faced by passionate SaaS startup owners who are juggling multiple roles and responsibilities. David's mission is to help startups scale exponentially by delivering outstanding customer support and success interactions. He achieves this by vetting, fostering, and managing the top 0.7% of growth-minded talent applicants on behalf of his clients. These talented individuals are passionate about representing their clients' brands, pleasing their customers, and taking leadership responsibilities off their plates. David's approach has a proven track record of helping SaaS startups scale efficiently in a measurable, painless way. His clients have seen significant growth in revenue and have been able to focus on profit-producing activities that drive their businesses. David's education background includes a Bachelor's degree in Computer Science from the University of California, Berkeley. He specializes in customer success, technical, and non-technical customer support, and technical back-office support. David is passionate about helping SaaS startups achieve their goals and is always looking for ways to improve his services. His clients have praised his technical competency and SaaS domain knowledge, and he has a reputation for delivering exceptional results. If you're a SaaS startup looking to scale efficiently, David is the person to talk to.