About

Dean Ryan is a CoE | Service Delivery Engineer - UX/Mobile at SAP with 6.43 years of relevant experience. He is a trusted advisor for UX CoE and has expertise in Fiori Launchpad, SAPUI5, Screen Personas, WebGui, WebDynpro, Business Technology Platform, SAP Business Application Studio, WebIDE, Eclipse (UX), Conversational AI, Intelligent Robotic Process Automation, Netweaver Gateway Framework, OData, CDS, BEx/BW (UX), SAP Mobile Platform, Agentry/Syclo, Android, IOS (UX), S/4HANA, SAP Cloud Platform, SAP Enterprise Portal, SAP GUI, and SAP Work Zone. Dean's current role at SAP involves being a focus technical quality manager, where he is responsible for de-escalation architecture, architecture point of view, expert on demand, go-live support, business process and volume test optimization, Fiori health check, technical integration check, and performance optimization. He also provides system and cloud migration services, UX activation, and UX advisory for SAP BTP. Dean has previously worked at SAP as a Product Support Engineer, where he was responsible for incident management, SLAs, and escalations. He has also worked at Carrolls Gifts as a Retail Assistant. Dean holds a Bachelor of Science (B.Sc.) in Computer Science from Technological University Dublin. Dean's tech stack includes Mobile, Android, iOS, AI, test, integration, and Senior Software Engineer. He has also been an SAP Expert Chat Champion (Ireland) and an SAP Global Team Champion (Ireland), where he connected engineers cross teams/cross regions to link everyone together to drive the mindset of one team. Dean is a quality team champion, ensuring that quality, security, and data protection relevant topics are communicated and followed up consistently in teams, which will ultimately result in continuous improvements.