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Debangshu Ghosh

Senior Customer Success Manager at Urban Piper | Ex Limetray | IIMC | Symbiosis

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About

Debangshu Ghosh is a Senior Product Delivery Specialist at LimeTray with almost 5 years of experience in the information technology and services industry. He is a skilled operations manager with expertise in service delivery, project management, project delivery, and onboarding. Debangshu is a strong sales professional and a graduate of SIT-Symbiosis Institute of Technology. He is responsible for ensuring that LimeTray's projects launch globally within stipulated timelines through project planning and external stakeholder alignment towards a common goal. He works with product managers on product roadmaps, feature/bug testing, and feature prioritization. He bridges handover between business streams, monitors and adjusts execution strategies to achieve success measures, and ensures zero revenue leakage pre-launch. Debangshu is also responsible for ensuring the achievement of the weekly revenue-enablement target for India as well as international accounts. He ensures positive CSAT post-client onboarding. Prior to his current role, Debangshu was a Product Delivery Associate at LimeTray where he tackled all client queries and provided the best solution to them. He provided key attention to detail with regards to both product level and merchant engagement improvements. He took constructive feedback calls for enhancement of product features and structured the format in which they built and continuously improved merchant training processes, which subsequently impacted the product adoption directly. He instilled a strong merchant-centric culture and was motivated on the primary objective: helping LimeTray's merchants and improving their experience with the company. Debangshu's past experience includes working as an Engineering Trainee at Omega Sane Foundry Machinery Private Limited. He provided reports on inventory, designed schematic layouts on how products were delivered from one destination to another at efficient use of space, provided modifications on the bill of materials (BOM) as per the requirements, and performed sand testing. Debangshu holds a diploma of education in business management from Symbiosis Institute of Business Management, Pune, and a Bachelor of Technology in mechanical engineering from SIT-Symbiosis Institute of Technology. He also completed his Class XII from Tagore International School-India and Class X from Delhi Public School-India. Debangshu's technical skills include test, and he has almost 5 years of relevant experience.

Education Overview

iim calcutta indian institute of management calcutta

symbiosis institute of business management pune

symbiosis

tagore international school vasant vihar

delhi public school india

Companies Overview

urbanpiper

limetray

omega sane foundry machinery private limited

Experience Overview

5.7 Years

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Contact Details

Email (Verified)

debXXXXXXXXXXXXXXXom

Mobile Number

+91XXXXXXXXXX

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Frequently asked questions

What company does Debangshu Ghosh work for?

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Debangshu Ghosh works for urbanpiper

What is Debangshu Ghosh role in their workplace?

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Debangshu Ghosh's role in their workplace is Senior Customer Service Manager

What is Debangshu Ghosh's tenure in their workplace?

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Debangshu Ghosh's tenure in their workplace is 2.67 years

What is Debangshu Ghosh's total experience?

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Debangshu Ghosh's total experience is 5.67 years

What is Debangshu Ghosh's LinkedIn profile?

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Debangshu Ghosh's LinkedIn profile can be found here

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Debangshu Ghosh's email address is debXXXXXXXXXXXXXXXom. Unlock here

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Debangshu Ghosh's phone number is +91XXXXXXXXXX. Unlock here

What schools did Debangshu Ghosh attend?

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Debangshu Ghosh has attended iim calcutta indian institute of management calcutta, symbiosis institute of business management pune, symbiosis, tagore international school vasant vihar, delhi public school india

What companies has Debangshu Ghosh worked with?

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Debangshu Ghosh has worked with urbanpiper, limetray, omega sane foundry machinery private limited

What are some of Debangshu Ghosh's skills?

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Debangshu Ghosh has skills in Backend, Communication, CRM, Customer Relationship Management (CRM), Design, Excel and more.

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