About

Debosmita Das is a SIAM Specialist for Change and Release Management with Accenture, with over 7 years of experience in the field. She has a strong background in SIAM Change Management Process for Application and Run changes, and is well-versed in IT Service Management best practices and ITSM Process. Debosmita is responsible for running Technical Advisory Board (TAB) and Change Advisory Board (CAB) meetings with clients and various technical teams/tower leads. She approves changes, creates and closes changes, and generates reports in ServiceNow, ensuring that authorized and approved changes only proceed with the implementation. She also performs Post Implementation Reviews for failed and major changes. In addition to her experience in Change and Release Management, Debosmita has also worked in Release and Deployment Management for BMC Remedy ITSM Application, handling maintenance of a client application and infrastructure. She is responsible for coordination, planning, scheduling, building, testing, and deploying change requests into Pre-Production and Production environments. Debosmita has worked at companies such as Trigent Software Solutions Ltd and CGI, where she gained experience in ITIL Service Management Process, service design, service transition, and service operations stages. She is well-versed with Change Management and Release Management Process and has handled release activities throughout the life cycle. Debosmita has a Bachelor's degree in Computer Science from New Horizon College and completed her 12th standard in Computer Science from Kendriya Vidyalaya. Her tech stack includes test and infra.