About

Deepna Bains is a highly skilled Senior Premier Support Engineer with over 9 years of experience in the technology industry. She is currently working at Cloudera, where she holds the same position. In her current role, Deepna is responsible for providing technical support to Cloudera's premier customers, ensuring that they receive the best possible service and solutions. Prior to her current position, Deepna has held various roles at Cloudera, including Staff Customer Operations Engineer and Senior Customer Operations Engineer. Her experience in these positions has given her a deep understanding of Cloudera's products and services, as well as the needs of its customers. Deepna's educational background includes a Bachelor's degree in Computer Science from Guru Nanak Dev University, where she graduated in 2012. She also holds a Master's degree in Computer Science from San Jose State University, which she completed in 2015. Throughout her career, Deepna has demonstrated a strong ability to troubleshoot and solve complex technical issues. She is known for her excellent communication skills and her ability to work collaboratively with both technical and non-technical stakeholders. Her expertise in Hadoop, Apache Spark, and other big data technologies has made her a valuable asset to Cloudera and its customers. Overall, Deepna is a highly skilled and dedicated Senior Premier Support Engineer with a proven track record of providing exceptional technical support to customers. Her extensive experience and expertise in big data technologies make her a valuable asset to any organization in the technology industry.