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derrell monroe
About
Derrell Monroe is a highly skilled Cloud Customer Engineer currently working at Google, where he has been able to provide exceptional customer service while also ensuring that the company's cloud technology is running smoothly. With almost 8 years of relevant experience, Derrell has worked in various technical roles, including Technical Account Manager and Solutions and Services Engineer, at Envision Energy. Derrell's educational background includes a Bachelor's degree in Information Technology from Colorado State University - Global Campus, which he is set to complete in 2021. He also holds a degree in Mechanical Engineering from Texas A&M University, where he graduated in 2014. Derrell's academic qualifications have allowed him to have a unique perspective on the intersection between technology and engineering, which he has successfully applied in his career. Throughout his career, Derrell has demonstrated a strong ability to manage complex technical issues while providing excellent customer service. He has a proven track record of working collaboratively with cross-functional teams to ensure that customer needs are met, and technical issues are resolved in a timely and efficient manner. Derrell's technical expertise in cloud technology and his ability to communicate complex technical concepts to non-technical stakeholders make him a valuable asset to any team. Derrell's passion for technology has led him to continuously seek out opportunities for professional development. He has completed various certifications, including AWS Certified Solutions Architect - Associate and Google Cloud Certified - Professional Cloud Architect. Derrell's dedication to his craft is evident in his ability to stay up-to-date with the latest trends and advancements in cloud technology. Overall, Derrell Monroe is a highly skilled Cloud Customer Engineer with a strong technical background and a passion for providing exceptional customer service. His ability to work collaboratively with cross-functional teams and his dedication to professional development make him an asset to any organization.
Education Overview
• colorado state university global campus
• texas am university
Companies Overview
• envision energy
• weatherford
• powell industries
• texas am university
• the reynolds and reynolds company
• k2share
Experience Overview
8.4 Years
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Experience
Skills
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active directory
amazon web services
android
assembly language
blog and website design
c++
call center
cisco technologies
comptia network+ certified
computer hardware
computer language
computer maintenance
computer repair
customer satisfaction
cygnet
desktop support management
electronic instrumentation
electronics
electronics technology
information security
information technology
ip pbx
itil foundation certification
microsoft office
networking
process improvement
remote desktop
scada
security
six sigma
software documentation
sql
technical support
testing
troubleshooting
vba
windows
windows xp
wordpress
Contact Details
Email (Verified)
dlmXXXXXXXXXXXXXXXomMobile Number
+17XXXXXXX60Education
colorado state university global campus
2019 - 2021
texas am university
2009 - 2014
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