About

Devanand Babu is a Senior Product Support Engineer with over 7 years of experience in the IT industry. He possesses extensive knowledge in the Logistics domain and has worked as a Business Analyst and Sales Support Consultant for ERP and Freight Solutions. Devanand has worked in organizations across India and UAE, delivering projects for clients such as Sharaf Shipping Agency, Waterfront Maritime Services, and Samsara Group. Devanand's key strength lies in Business Analysis. He conducts stakeholder engagements to ascertain their requirements, drive as-is vs. to-be comparisons, convert functional specifications into technical components, support the development cycle, test, implement and train users on the solutions. He is currently responsible for leading business analysis of ERP AFSYS and Vessel Operations System for Freight Forwarding, 3PL Logistics, Vessel Operations, and Finance at Information Dynamics LLC. Devanand is proficient in technical tools such as Oracle 6i Forms, Oracle 11g Forms, MySQL, and PL SQL. He is also aware of the digital disruptions in the supply chain spectrum, including Blockchain methodologies. In his current role as a Senior Product Support Engineer at DP World, Devanand is responsible for designing, testing, implementing, supporting, and providing user training for Logistics and ERP solutions. He offers technical and functional inputs to the development team and supports the acceleration of the development cycle. Devanand also prepares the proper documents for scheduling the recent developments as well as bug fixings. Devanand has served as a System Analyst at Information Dynamics and a Product Analyst at Newage Software & Solutions in the past. He holds a Bachelor of Commerce degree in Computer Science from VIT and has completed his education from Krishnaswamy. Devanand's relevant experience amounts to 8.86 years. Devanand is on LinkedIn to connect with like-minded professionals and peers. He is passionate about providing rich insights to customers to upgrade products as per the contemporary technologies in the market. Devanand is a dedicated support person for topmost perpetual and cloud-based clients across regions.