About

Devisree Gedda is a highly skilled Support Engineer with over 10 years of relevant experience in the IT industry. She currently works at Atlassian as a Priority Support Engineer, where she provides exceptional customer service and technical support to clients. Devisree holds a Diploma in IT Infrastructure and Systems and Security from CDAC Bangalore, where she had the opportunity to learn from some of India's best research scientists. During her time at CDAC, she underwent extensive training in various networking technologies, including high-performance computing, PKI-enabled applications, network security, and system administration concepts such as Linux, Windows, and network administration. Additionally, she gained knowledge in network defense and countermeasures, cyber forensics, and web application security. Devisree's education also included management topics such as Information Security Management Systems (ISMS) and IT Infrastructure Library (ITIL V3) and data center management. Prior to joining Atlassian, Devisree worked as an Application Support Engineer and Systems Engineer at Thomson Reuters, where she honed her technical skills and gained valuable experience in the field. Devisree's technical skills include research scientist, web, and infra, making her a well-rounded IT professional. She is a dedicated team player with excellent communication skills and a passion for providing exceptional customer service.