About

Dhaval Dalia is an accomplished Deputy Manager-Strategic Operations at CARS24 with over 5 years of experience in software consulting, data analytics, strategic alliances, and sale operations. He holds an engineering degree from a premium institute and possesses an aptitude for problem-solving and excellent interpersonal skills. Dhaval is seeking opportunities to leverage his skills and knowledge to solve complex business problems and augment his knowledge and skillset. Currently, Dhaval is working at CARS24 as the Deputy Manager-Strategic Operations, where he has headed special projects, process improvement, and optimization. He is responsible for end-to-end partnership with CFSPL with AU Small Finance Bank, handling operations, sales, and customer experience in partner portfolio. Dhaval has also headed the NBFC war room to cater to high demand during Navratra and in preparation for the upcoming festive season. He has worked closely with the Business Intelligence team to design dashboard and reports to enable operational efficiency across various internal and external teams. In the past, Dhaval has worked with moveinsync as a Program Manager, Supply Operations, where he managed various projects such as Cab Deployment for GTW of 100+ offices in Bangalore, Auto Cab Allocation, Trip Accept Feature, and Driver and Vendor Management (COVID-19 times). He has also worked with CARS24 as a Regional Manager - Digital Retail Lending (DRL), where he handled sale-operations for various regions across India, working with aggressive targets and in high-pressure conditions. Dhaval has a strong educational background, having completed an Integrated Dual Degree in Mechanical Engineering from the Indian Institute of Technology (Banaras Hindu University), Varanasi. He also holds a Senior Secondary school education degree from MGN Public School with a score of 92.8% and a Secondary School Education degree with a CGPA of 9.6. With 5.36 years of relevant experience, Dhaval is a highly skilled professional with a proven track record of success. He is a strategic thinker with excellent communication and leadership skills and is always seeking new challenges to enhance his expertise.