About

Dheeraj Kumar Bhatt is a seasoned Staff Engineer at Nagarro with over 7.86 years of relevant experience in Salesforce.com-CRM architecture. He possesses a strong knowledge of Salesforce platforms, including Force.com, Service Cloud, and Sales Cloud. Dheeraj is well-versed in Apex, Triggers, VisualForce, Batch Apex, Batch Schedulers, and Apex Test Classes. He is also experienced in Salesforce configuration technologies, such as security, process builder, workflows, validation, article, and Knowledge Management. Dheeraj has hands-on work experience in Lightning Design System/Lightning components and Lightning Web Component. He is knowledgeable in REST API, RestResources, and data migration tools like Data loader and Workbench. Dheeraj is an expert in Salesforce best practices and has experience in Agile Development and JIRA. He is also skilled in Continuous Integration and GitHub. Currently working as a Programmer Analyst Trainee at Cognizant, Dheeraj has worked on various projects, including Halyard – Saber 2 and DTAG-PASA. Halyard Health, formerly Kimberly-Clark Health Care, is a Medical Devices Manufacturer, and the Salesforce Application, also known as On-QTrac, has been implemented in Force.com to handle the ticket-related information of the customer. On the other hand, DTAG-PASA was implemented in Salesforce Platform using Service Cloud to service Deutsche Telekom AG (DTAG) customers and employees. Before joining Cognizant, Dheeraj worked as a Programmer Analyst at Western Union, where he worked on Edge and Altify products. The Enterprise Digital Global Exchange ‘EDGE’ is the new Western Union® business-to-business digital platform that aims to create a simple virtual trading arena where businesses of all sizes can connect. Altify project aimed to transform the sale services and involved lead conversion process, creation of upsell or upside opportunities, and generation of forecast. Dheeraj's tech stack includes Salesforce, CI/CD, test, integration, web, and software engineering. He is an expert in Salesforce platforms and has gained extensive experience in various projects.