About

Dheeraj is a skilled software development engineer with over 4 years of relevant experience in the industry. Currently working as a Software Engineer at Barclays, he is responsible for developing AWS cloud platform banking solutions using Golang and implementing customer-experience (contact-centre) voice platform to handle upwards of 1,00,000 calls per month. He also processes and verifies data for 30,000 agents using “OneCert” - a daily collection and verification system. Dheeraj has expertise in developing Jenkins pipelines for code deployment on AWS cloud and monitoring solutions and dashboards for AWS platform to enable detailed call insights and service unavailability notifications. He writes Lambda functions to create custom resources such as Connect flows and Lex bots. Prior to his work at Barclays, Dheeraj worked as a Software Engineer at Jio where he developed a network analysis tool to predict a malicious data-packet. He also worked as an Android Developer at Vellore Institute of Technology where he developed Diplopia and Glaucoma testing (PeriScreener) applications and an e-library system for renting out project components. Dheeraj holds a Bachelor's degree in Computer Science from Vellore Institute of Technology. He has a strong technical skill set that includes AWS, Python, Java, Jenkins, Golang, Deep Learning, Docker, Javascript, Flask, and Web infra. He is passionate about tinkering with Golang and AWS services to develop customer experience solutions. Dheeraj is a reliable and hardworking individual who is always willing to learn and grow in his field.