https://dream.weekday.works/redirectToHiringCopilotExtension/

IT Services and IT Consulting

HCL Enterprise

HCL Infosystems Technovation

•	Spearheaded all incident management processes for ensuring critical and major incidents were solved according to the SLA, hence reducing MTTR.
•	Chaired Major Incident meetings and led technical bridge sessions, enhancing resolution speed and client communication.
•	Participate in the escalation process, involving senior delivery team both within HCL and at the customer side.
•	Monitor and enhance problem governance metrics and KPIs on a daily, weekly, and monthly basis
•	Proactively identify and recommend training opportunities to help staff align with organizational objectives.
•	Act as the primary contact for assigned problems, updating problem records, and scheduling and facilitating problem management meetings.

Manish Mittal

Sharath Reddy

Lead Solution Architect/Technical Manager

Vaibhav Nagar

Middleware / DevOps Architect at HCL Global Systems Inc

Naveen Aragani

European Investment Bank

HCL Global Systems is a leading consulting, business solution and systems integration firm that provides top-notch staffing and recruitment solutions to your business. At HCL Global Systems, we have only one mission and that is to simplify the recruiting process for you. We help you build the right workforce so that your business achieves greater heights. HCL Global Systems was established in 2005 and is headquartered in Farmington Hills, Michigan. Over the years, we’ve grown into one of the leading recruitment and staffing solution providers. We offer a broad range of professional consulting, systems analysis & development, systems integration and support services to industries like IT, accounting/finance, legal and engineering. No matter how big or small the business is, we help them find the right talent to achieve excellence. Some of our core values are: • Value through focus • Rapid time to value • Focus on business results • Maintain exceptional quality standards The bottom line: We have got you covered if you are looking for quick and painless hiring services for your company.

Provider of construction management and property development services

HCL Global Systems Inc

🎄 Merry Christmas🎄 As we celebrate this season of joy, gratitude, and giving, we want to take a moment to thank our clients, partners, and team members for their incredible support and collaboration throughout the year. May this Christmas bring happiness, peace, and success to you and your loved ones. Here's to a wonderful holiday season and a prosperous New Year ahead! #merrychristmas #christmas2024 #hclglobalsystems

Cloud computing empowers businesses to scale efficiently in the digital age by providing real-time data access and faster time-to-market. With seamless integration and customizable solutions, companies can quickly adapt to evolving needs while enhancing the overall customer experience. This flexibility ensures businesses stay competitive and agile in an increasingly dynamic environment. #CloudComputing #DigitalTransformation #BusinessGrowth #RealTimeData #FasterTimeToMarket #SeamlessIntegration #CustomSolutions #CustomerExperience #TechInnovation #AgileBusiness #ScalableSolutions #HclGlobal

Unlocking marketing success through content discovery trends involves leveraging emerging insights and tools that enhance how audiences find, engage with, and share content. By staying ahead of evolving trends in content discovery, businesses can create more targeted, personalized experiences that drive brand awareness, engagement, and conversions. This approach ensures marketing strategies remain relevant, impactful, and aligned with consumer behavior shifts in today's digital landscape. #ContentDiscovery #MarketingSuccess #DigitalMarketing #ContentStrategy #BrandEngagement #MarketingTrends #ConsumerBehavior #PersonalizedMarketing #ContentMarketing #DigitalTransformation #HclGlobal

AI and cloud technologies are transforming business solutions, driving automation and scalability for efficient growth without heavy infrastructure. Real-time AI analytics in the cloud empower organizations to make informed, data-driven decisions, helping them stay competitive and continuously innovate in a fast-paced market. #AI #CloudComputing #Automation #Scalability #DataAnalytics #Innovation #TechSolutions #FutureOfTech #CloudTransformation #SmartBusiness #DigitalTransformation #AIAnalytics #BusinessGrowth #CompetitiveEdge #HclGlobal

As we gather around the table this Thanksgiving, we want to take a moment to express our heartfelt gratitude to those who make what we do possible. To our clients, employees, and community partners, thank you for your trust, dedication, and support throughout the year. From our family to yours, we wish you a joyful and abundant Thanksgiving! Here's to a season of giving thanks and giving back. #ThankfulGratitude #Thanksgiving2024 #GratitudeSeason #CommunitySupport #SeasonOfThanks #GratefulForOurPartners #HclGlobalSystems

In today's rapidly evolving business landscape, digital transformation is no longer optional—it’s essential for staying competitive. By leveraging technology, organizations can meet rising customer expectations, boost operational efficiency, and streamline processes, all while reducing costs. Additionally, digital solutions enhance security and increase agility, empowering businesses to quickly adapt to market changes and gain a significant competitive edge. Embracing digital transformation is key to driving long-term growth and success. #DigitalTransformation #BusinessGrowth #CustomerExperience #Efficiency #CompetitiveEdge #CostReduction #BusinessAgility #Innovation #TechSolutions #DigitalStrategy #BusinessSuccess #HclGlobalSystems

Transforming Healthcare Staffing: The Power of Contract Solutions 🏥💼💡 In today’s dynamic healthcare environment, contract staffing offers the flexibility and expertise to meet fluctuating demands. By leveraging specialized talent on a temporary basis, healthcare organizations can ensure quality patient care while optimizing costs. Embracing this model fills critical gaps and fosters a diverse and adaptable workforce. Let’s explore how contract solutions can redefine your staffing strategy! #HealthcareStaffing #ContractStaffing #WorkforceSolutions #HealthcareRecruitment #TalentOnDemand #FlexibleWorkforce #HealthcareInnovation #StaffingSolutions #HealthcareProfessionals #AdaptingToChange #HclGlobalSystems

Artificial Intelligence is transforming the landscape of contract work by leveraging data-driven insights to minimize bias and promote greater fairness in decision-making. It enhances the efficiency of recruitment processes, enabling the identification of top talent more quickly and cost-effectively. Furthermore, AI’s ability to adapt to diverse workforce needs fosters more inclusive and dynamic work environments, driving long-term value for both organizations and contractors. #AI #ContractWork #FutureOfWork #Recruitment #TalentAcquisition #InclusiveWorkplace #DataDriven #WorkforceInnovation #Automation #HRTech #DiversityAndInclusion #AIinRecruitment #TechInnovation #DigitalTransformation #SmartHiring #hclglobalsystems

This Diwali, let's illuminate our lives with joy, prosperity, and hope for a brighter future. As we gather with loved ones and light up our homes, let's embrace the festival's true spirit of kindness and togetherness. Wishing you and your family a very Happy Diwali filled with love, laughter, and endless blessings! #HappyDiwali #FestivalOfLights #CelebrateTogether #NewBeginnings #Diwali2024 #JoyAndProsperity #hclglobal

Elevate Your Healthcare Workforce 🚀👩⚕️💼 with Contract Staffing Solutions! In today’s dynamic healthcare landscape, seamless integration of contract staffing solutions can significantly enhance your operational efficiency. By forging strategic partnerships, organizations can access a broader talent pool, ensuring they have the right expertise when it’s needed most. Embrace enhanced flexibility to adapt to fluctuating demands, empowering your team to deliver exceptional patient care without compromise. #HealthcareStaffing #ContractStaffing #WorkforceSolutions #HealthcareInnovation #TalentAcquisition #FlexibilityInHealthcare #StrategicPartnerships #HealthcareManagement #WorkforceDevelopment #hclglobal

Business Consulting and Services

Infosys Portland

Insurance

Infosys McCamish Systems

Information Technology & Services

Infosys Poland

Hiring and training technical personnel
Delegating work and assignments to team members
Collaborating with the team to identify and fix technical problems.
Creating end goals for the team.
Manage the delivery of technical projects
Ensures seamless communication and interaction with all internal & external stakeholders including the client. Acts as a contact and escalation point for all operational complaints and escalations

Manages the whole operation with respect to people related matters, on the engagement level is responsible for retention and job satisfaction

EVP and Delivery Head - International Centers, Infosys BPM. Business Head - Financial services, Healthcare and Life Sciences, Infosys BPM.

Binod Choudhary

Senior Technical Architect @ Infosys BPM | Cloud Architecture, AI/ML Implementations

Edward Schipul

Karmesh Vaswani

Rakesh Ravindranath

POSITIVE

NEGATIVE

NEUTRAL

Chrys Capital

Infosys BPM Ltd., the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia. Infosys BPM has been consistently ranked among the leading BPM companies and has received over 60 awards and recognitions in the last 5 years from key industry bodies and forums like the International Association of Outsourcing Professionals, Outsourcing Center, SSON, and NOA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry-leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPO strategists.

Provider of IT suite solutions and AI consulting services

Infosys BPM

The pace of technological innovation can be overwhelming—but it’s also full of opportunities. From blockchain to AI, staying competitive isn’t just about hiring new talent; it’s about empowering your current teams to adapt, grow, and lead. In this blog, Lakshminarasimha K (LN) , AVP - Head of Technology Services, explores how upskilling, reskilling, cross-skilling, and job rotation can transform your workforce. Read more: https://bit.ly/3PaUMAx #infosysbpm #thoughtleadership #futureofwork #infosys

A night of triumph and innovation! Recently, the ACCA Employer Conference 2024 celebrated outstanding achievements in Learning & Development. We are excited to announce that Infosys BPM has won the prestigious ACCA Pioneer Award for Innovations in Learning & Development. Representing our L&D team, Sivakumaran Ranganathan , Shireen Rafikahamed Kagadagar , and Celestina Nivedha proudly accepted the award on behalf of the organization. Helen Brand, CEO of ACCA, presented the award, marking a special moment to shine and inspire others with our journey. Congratulations to the entire L&D team! Sharath Chandra #infosysbpm #LearningAndDevelopment #ACCAPioneerAward #innovation #infosys

Infosys BPM Americas

Infosys McCamish recently celebrated a momentous 15th anniversary. Over 150 employees gathered at our Atlanta, GA office to commemorate this significant milestone. The event featured inspiring speeches from our leaders, including Rich Magner , Chief Executive Officer and Managing Director, Infosys McCamish, and Radhakrishnan Anantha , Chief Executive Officer and Managing Director, Infosys BPM. They honored long-serving employees and reflected on this incredible journey. A nostalgic slideshow showcasing memories and milestones added a special touch to the celebration. Binod Choudhary , Executive Vice President and Business Head – International Centers; Financial Services, Healthcare, Insurance, and Life Sciences, Infosys BPM, along with other leaders from Infosys McCamish and Infosys BPM, delivered motivating messages that resonated with the audience. The event also included a photo booth, a raffle, and employee appreciation corners, making it a fun and interactive experience for everyone. As we reflect on the past 15 years, we look forward to a future filled with innovation, growth, and success. Here’s to many more milestones ahead! Infosys BPM Americas #InfosysMcCamish #businessmilestone #infosysbpm

Grand Closing Ceremony of the 20th Year of Inspire We recently concluded the 20th year of Inspire, our flagship event that celebrates innovation, excellence, and experience. The event, which wrapped up the Quality month on the 12th of December, saw the participation of over 4500+ Infoscions from 18 countries, streamed live from Bengaluru DC. We were honored by the presence of esteemed leaders, including our Guest of honor - Mr. Shaji Mathew (EVP - Chief Human Resources Officer – Infosys Ltd), along with Mr. Radhakrishnan Anantha (CEO & MD - Infosys BPM), Srikant Balan (SVP, Business Head & Executive Sponsor, Inspire’24), Ms. Malathi UN (AVP, Head – Corporate Strategy & Co-Sponsor, Inspire’24), Dawie van der Merwe (AVP, Senior Regional Center Head & Co-Sponsor, Inspire’24), and our global leadership team. Each leader delivered a remarkable address, sharing insights that were both inspiring and thought-provoking, perfectly aligning with this year's theme, "HumanAl: Unlocking Opportunities" — focusing on Curiosity Context, and Co-creation. The evening's highlight was the spectacular array of Infosys BPM Excellence Awards and the CEO’s Excellence awards, recognizing individuals and teams for their sustained transformation and breakthrough achievements. As the programme head, Mr. Binaya Behera (VP, Head – Quality, Infosys BPM) reflecting on the 20-year journey, expressed his heartfelt gratitude to everyone. The event culminated and concluded with the core programme navigators Mr. Anil Salian (Quality Function Head, Infosys BPM), Mr. Anoop Kulkarni (Principal Quality Consultant, Infosys BPM), Mr. Aravinda kumar (Senior Quality Lead, Infosys BPM), Mr. Vinod Yadav (Senior Quality Lead, Infosys BPM) and Ms. Zulekabe T (Senior Quality Lead, Infosys BPM) who acknowledged and called out the key enablers that led to the successful execution of the programme. Thank you to everyone who made this event a grand success! Here's to the continuum of Innovation and Excellence with HumanAI. Hariprasad Bhupasamudram | Alok Kumar Jain | Baiju CV | MANOJ PHATAK | Salina Nair | Sandeep Narang | Venkatachala Pandurangiah #Inspire24 #InfosysBPMQuality #Powerof20 #HumanAI

Infosys BPM Germany

Our teams in Berlin and Düsseldorf kicked off the festive season with smiles, chocolates, and plenty of fun! Celebrating the spirit of the season, Infoscions enjoyed a delightful day filled with treats and cheer, marking a sweet start to the year-end festivities. Take a look! Infosys BPM Germany | Martin Schreiber | Yanis Palti | Katharina Inglis | Jana Köhler | Lena C. Kleinschmidt | Debjit Sanyal | Angeliki Roni | Shady Khalil #infosysbpm #teamcelebration #infosys

On December 4th, we commemorated the International Day of Persons with Disabilities (IDPD) with a special event celebrating the achievements and potential of Employees with Disabilities. Hosted by Nitika B , Practice Lead - Internal Communication, the event featured renowned para-swimmer Punith Nandakumar as the special guest. Punith inspired the audience with his remarkable journey and unwavering spirit. Radhakrishnan Anantha , EVP - Chief Executive Officer & Managing Director, and Aruna Newton , VP - Head of Diversity & Inclusion, addressed the gathering, sharing their insights and experiences that resonated deeply with employees and senior leaders in attendance. The celebration reaffirmed our organization's commitment to fostering an inclusive and supportive work environment. The DEI team seized the opportunity to reward and recognize Employees with Disabilities, their managers, and their engagements, acknowledging their invaluable contributions. A key highlight of the event was the unveiling of a new Inclusion Badge, symbolizing our dedication to creating a world where everyone, regardless of their abilities, can thrive and reach their full potential. Shalini Jayakrishnan | Srimathi Kankapura Swamy I Rajshekhar Bhide I Shelly Kamboj | Govind VM | Tejashri Todankar | Nisha S #infosysbpm #IDPD #DEI #forwardwithinfosys #infosys

Infosys South Africa

Our team in Infosys South Africa DC closed 2024 with a day filled with fun, team spirit, and delicious food. The highlight of the year-end celebration was a friendly padel tournament, where team members enjoyed healthy competition and quality time together. After the games, everyone gathered for a delightful lunch prepared by their braai masters, featuring grilled dishes, fresh salads, soft rolls, and traditional pap. It was a day of bonding, teamwork, and shared moments under the Johannesburg sun—an excellent way to wrap up the year on a positive note and look forward to 2025. #infosysbpm #yearendcelebration #forwardwithinfosys #infosys

Infosys BPM Ireland & UK

Holiday PJ Day at Infosys BPM Riverwalk Citywest! Our Citywest team recently had an amazing time embracing the holiday cheer in their PJs! The festive spirit was in full swing from cozy outfits to a surprise appearance! Here’s to spreading joy, laughter and festive vibes this holiday season! Infosys BPM Ireland & UK #infosysbpm #teamcelebration #infosys

Our team at #Parramatta DC celebrated the International Day of People with Disability by organizing an awareness session focused on fostering understanding and inclusivity. The session covered essential aspects of disability awareness, including guidance on appropriate questioning, recognizing when to refrain from disability-related inquiries, and creating a safe space for individuals to confidentially disclose disabilities to relevant authorities. This initiative aimed to ensure that necessary workplace accommodations and support are provided. The session empowered both employees and individuals with disabilities, reinforcing our commitment of promoting a fair and inclusive work environment for all. Kudos to the team! #infosysbpm #IDPD #forwardwithinfosys #inclusiveworkplace #infosys

dhanapal J shared his heartfelt gratitude with George Steven in a #Thankfultale … "I sincerely want to thank you for your incredible support and the generous knowledge transfer. Your expertise and willingness to guide me have had such a significant impact. I deeply appreciate the time and effort you have put into helping me understand and grow. It's truly inspiring to work alongside someone as knowledgeable and supportive as you!" #infosysbpm #forwardwithinfosys

Handle L3 issues related to Windows Product(Hardware and software)
Initiate Bridge between the Product owners and MIM team 
Submit the weekly reports to the Product Owners and Management

•	Working as IT Support Specialist for Intel
•	Working as a Product SME for Windows, Hardware PCP, Browser and Internal Tool (ITDM, ISM, Domain, Camera)
•	Having experience of 8 months as Backlog Support
•	Provide troubleshooting support and advanced analysis within the Windows Platform
•	Provides Technical knowledge on Network.
•	Provides support for Windows core services for Global Intel users.
•	Supporting office 2013 and office 365
•	Perform Windows Administration activities –Active directory Administrator.
•	Perform Basic Troubleshooting on VPN, Sharepoints, Sharedrives, Wi-ki pages, Syncplicity, Onedrive.
•	Supporting a variety of application within the windows platform specifically for Intel Employee
•	Work on maintaining Capital SLA, TTR, MTTR, FCR and RR.

Mphasis IS

Digital Customer Experience Management

CBA AOS
Mainframe Service's 1.2.5
AOS- Midrange (UNIX & WINTEL)

•	Executed changes to Wintel Servers as part of the Change Management process.
•	Implemented server modifications for Commonwealth Bank of Australia under the Change Management framework.
•	Performed patching on Commonwealth Bank of Australia servers following changes to ensure system security and stability.
•	Managed Access Management for LIFE400 PRD, including creating, modifying, and deleting employee accounts for Commonwealth Bank of Australia.
•	Conducted daily health checks on Commonwealth Bank of Australia servers.
•	Performed overnight scheduling tasks, including LIFEPRD maintenance, Tandem checklist, and daily system checklists.

Anurag NAGAR

Krishna CN

Digital Transformation specialist. 33 years of human, managerial, sales, technical and functional experiences, at the service of exciting and…

Joseph B.

SVP and GM @ Mphasis | Driving Customer Success and Sales Growth Ex-Motorola Solutions | Ex-Oracle | Ex-Cisco | Ex-BCG

Vassilis Constantopoulos

Blackstone Group

A leading applied technology services company, we innovate to deliver service excellence and successful outcomes across sales, delivery and development. With our strategy to be agile, nimble and customer-centric, we anticipate the future of applied technology and predict tomorrow’s trends to keep our clients at the summit in an ever-changing marketplace. Leading with architecture and design, our next-gen solutions enable enterprises to accelerate on their digital transformation journey. Customer centricity is foundational to us and is reflected in the Mphasis’ Front2Back™ (F2B) transformation approach. F2B is a customer-in view approach that uses our industry-specific X2C2TM framework, and harnesses the power of cognitive technologies and rich data resident in enterprises to transform them. It is a way to introduce disruptive technology to smartly transform legacy environments. . Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients. Click here to know more Mphasis Presents #HowGeekAreYou Passion, Perseverance, Perfection – we are defined by these three words. Relentless in our pursuit of knowledge, we believe in accepting the difference and defining the 'new normal', staying true to our vision and values. We believe in growth by knowledge, responsibility by authority and freedom by flexibility. Be a part of a place where ideas are celebrated and perseverance is worshiped. Our doors are wide open, and breakthrough ideas are welcome from anyone. But we have a question to ask before we let you in: How Geek Are You? Click here to know more.

Provider of IT, F&A, HRO and customer sales and support services

Mphasis

We are proud to be acknowledged as a Major Player in the 2024 IDC MarketScape for worldwide cloud professional services. At Mphasis, our cloud native and modernization-first approach has allowed us to deliver exceptional value to our clients. Read more about our capabilities: https://mphs.co/cloud- Ramanathan Srikumar (Sri) , Krishna Srinivasan , Ravi Shankar Venugopal, Suresh Vedakumar #StayAhead #EngineeringIsInOurDNA

At Mphasis, we welcomed the festive season with a beautiful blend of traditions and togetherness. From potlucks and Christmas jumper day to charity events, Posada, games, and virtual hangouts, our teams across the globe embraced the festive spirit together. #WeAreMphasis #LifeAtMphasis #Christmas #YearEndCelebration #FestiveSeason #Posadas #WorlCulture #Mphasis #MphasisCareers

Mphasis has been acknowledged as a Major Contender and a Star Performer in the Everest Group Digital Workplace Services PEAK Matrix® Assessment 2024 – North America. Download the report to explore how our strong focus on Microsoft capabilities and client-centricity sets us apart in the industry. https://mphs.co/mesp Sachin Bhandari , Ramanathan Srikumar (Sri) , Krishna Srinivasan , Ravi Shankar Venugopal, Anant Singhvi , Dhayanandan S , Neehar Choudhary, Roy Lobo , Varun Mehta , Jabir Shaikh , Bibhash Mohanty , Shahuraje Narawade, Wilfred D'Souza , Sanjeev Ranjan, Pankaj Ramani , Sandeep Reddy Chegireddy , Bijoy Krishna Roy #StayAhead #EngineeringIsInOurDNA

Everest Group

Our focus on integrating AI to drive business outcomes and efficiency across various industries has secured us a top ranking. Mphasis has been recognized as a Leader in Everest Group 's Digital Transformation Services for Mid-market Enterprises PEAK Matrix® Assessment 2024. Learn more about our next-gen solutions and services in this report: https://mphs.co/ltfl (RK) Ramesh Krishnan #StayAhead #EngineeringIsInOurDNA

Here’s to a new year of limitless possibilities, growth, and innovation. Season’s Greetings from Mphasis! #StayAhead #EngineeringIsInOurDNA

Honored to receive the AWS Partner Award for Industry Partner of the Year – Travel and Hospitality - Global! Our Airline Crew Pairing Optimization solution minimizes deadheads while maximizing resource utilization. Learn about how we can help streamline your operations! https://mphs.co/oacl Veda Iyer , Srinivasan Thiruvengadathan , Jayaprakash Bandu , Arindam Mukherjee , Vilas Kanyal #AWS_Partners #StayAhead #EngineeringIsInOurDNA

Meet Suresh Vedakumar, who has been with Mphasis for 15 years and currently serves as Practice Leader – Enterprise Service Management. His Journey: Suresh started his career as an ITIL Change Manager and steadily grew through roles such as Operations Manager, Solutioning Expert, and Account Delivery Manager before taking on his current leadership role. His journey is a testament to dedication, learning, and innovation. Most Memorable Moment: Being elevated to Practice Leader – a milestone made even more special by the trust and mentorship from Mphasis leadership. Work Culture at Mphasis in One Word: Empowering. Encourages employees to take ownership and grow. To explore career opportunities at Mphasis, visit: https://lnkd.in/dE_ZsxYk #LifeAtMphasis #BlastFromThePast #EmployeeStories #CareerGrowth #WeAreMphasis #WorkCulture #HiTech #HiTouch #HiTrust #MphasisCareers #StayAhead #PillarsOfMphasis

Mphasis has been awarded the AWS Partner Award: Industry Partner of the Year – Travel and Hospitality - Global! Our Optimized Airline Crew Rostering solution efficiently generates work schedules while prioritizing crew well-being and optimizing costs. Find out how we can transform your crew management! https://mphs.co/wbel Veda Iyer , Srinivasan Thiruvengadathan , Jayaprakash Bandu , Arindam Mukherjee , Vilas Kanyal #AWS_Partners #StayAhead #EngineeringIsInOurDNA

Nitin Rakesh shares our vision for AI! In an interview with Fortune India, he talks about how Mphasis AI is driving innovation and integration at every level of our solutions. Gain more insights into AI transformation and GenAI use cases here: https://mphs.co/amtl #AI #StayAhead #EngineeringIsInOurDNA

We are thrilled to share that Mphasis has been recognized as a Major Player in the 2024 IDC MarketScape for worldwide cloud professional services. Our focus on hybrid cloud placement strategy and cloud adoption acceleration continues to drive success for our clients. Learn more: https://mphs.co/cloud- Ramanathan Srikumar (Sri) , Krishna Srinivasan , Ravi Shankar Venugopal, Suresh Vedakumar #StayAhead #EngineeringIsInOurDNA

Knowledge Management

* check scripts 
*approve/disapprove the scripts
*update the contents


ITO- Bank Of America
trained with  MAS, PC, Password

MAS-Mobile access Service
trouble shoot the issues related to VPN, remote pc, Citrix, Publish Desktop, HVD(both L1 & L2)

PC- software and hardware related issues
trouble shoot the MS office softwares, Eclipse, also troubleshoot the issue related to hardware like monitor screen, motherboard, bios, bitlocker etc(L1 & L2)

Password- access issues
check ,verify and provide access to certain applications,
revoke/re-initiate the employ access
login access 

also trained with ARM(Request Access Management)
guide the BP to place request to get access for accessing websites