About

Dinesh Murani is a highly experienced Senior Technical Support Engineer with over 27 years of relevant experience in the industry. Currently, he is associated with Palo Alto Networks as a Senior Technical Support Engineer, where he is responsible for providing technical support to clients and ensuring their satisfaction with the products and services offered by the company. Dinesh has previously worked with well-known companies such as Xoriant and Amazon, where he held the positions of Customer Success Engineer and Sortation Associate, respectively. During his tenure at Xoriant, he was responsible for handling customer queries and ensuring their satisfaction with the company's products and services. At Amazon, he was involved in the sorting and processing of packages, ensuring that they were delivered to the correct destination on time. Dinesh holds a degree from Government Science College, Valod, Surat, India, where he completed his education in 1995. He has a strong technical background and is well-versed in various technologies and tools used in the industry. He is a quick learner and has a proven track record of adapting to new technologies and processes. As a Senior Technical Support Engineer, Dinesh has excellent communication and problem-solving skills, which enable him to provide effective solutions to clients' technical problems. He is a team player and can work efficiently in a collaborative environment. Dinesh is also known for his attention to detail and his ability to work under pressure, ensuring that clients' issues are resolved within the stipulated time frame. Overall, Dinesh Murani is a highly skilled and experienced Senior Technical Support Engineer, who is committed to providing excellent service to clients. His technical expertise, communication skills, and problem-solving abilities make him a valuable asset to any organization.