About

Dipankar Ghosh is an energetic and enthusiastic Business Operations Manager at IBM with over 17 years of relevant experience in the field. He is a skilled Agile Coach, Team Coach, Scrum Master, and Agile Trainer who is always ready to take up new challenges in both his professional and personal life. Dipankar is a distinguished advisor to the business team for operational activities and provides agile coaching and team coaching to the enthusiast and an agile trainer. Currently, Dipankar is responsible for running the sales cadences, revenue cadences, pipeline review, business unit reviews, B&P spend management, DSO management, and creating and updating customer master records at IBM. He also assists the Q2C team in processing contract registration, invoicing, and other admin stuff. Dipankar coaches the business teams and PMs on forecasting and invoicing, contract registration, etc. and assists the unit leaders and group leader on different operations activities like creating reports for Geo Leaders, etc. In the past, Dipankar has worked as a Scrum Master and Scaled Agilist at IBM, where he facilitated the Scrum Ceremonies for different scrum teams. He has also worked as a Senior Software Developer, where he designed, developed, and maintained complex applications using Java, JSP, HTML, and CSS to develop user-friendly UIs and connections with databases that provide the required energy-related services to end customers. Dipankar has a Master of Computer Applications (M.C.A.) degree from GLA and a Bachelor of Science (B.Sc.) degree in Mathematics and Physics, Chemistry from Bareilly College, Bareilly. His tech stack includes Java, SQL, and Software Engineering. Overall, Dipankar Ghosh is a highly skilled and experienced professional who excels in business operations management, agile coaching, team coaching, and scrum mastering. He is passionate about taking on new challenges and is always eager to learn and grow in his field.