About

Divya Gupta is an Executive Hiring professional with over 7 years of experience in Recruitment and Client Servicing. She is currently working as an Executive Recruitment Consultant at Lighthouse Search OPC Pvt. Ltd. (formerly Lighthouse Partners). Divya is responsible for handling mid and senior level assignments across various sectors such as Telecom, FMCG, IT, ITES, BFSI, and more. Divya's expertise lies in client handling and business development. She is proficient in mapping clients' requirements and coordinating in developing and implementing processes in line with pre-set guidelines. Divya is also skilled in understanding and creating job descriptions as per hiring criteria, screening resumes, candidate database management and tracking, creating reports on a weekly, monthly, and need basis, and coordinating and fixing the Technical & HR interview with the HR division. Apart from this, Divya is also responsible for coordinating the joining formalities for the candidates and conducting reference checks of the candidates. She assesses customer feedback, evaluates areas of improvements, and provides critical feedback to the associates on improvements and achieving higher customer satisfaction matrices. Divya's specialties include maintaining relationships with clients to achieve quality product and service norms by resolving their service-related critical issues. She possesses excellent interpersonal, communication, and organizational skills with proven abilities in training & development, customer relationship management, and planning. Divya has previously worked as a Consultant at Lighthouse Partners and as an Associate Consultant at Manpower Services India Pvt Ltd. She completed her education from Delhi University in 2006. Overall, Divya Gupta is a highly skilled Executive Hiring professional with extensive experience in Recruitment and Client Servicing. She possesses excellent communication, organizational, and interpersonal skills and is proficient in managing client relationships and resolving service-related issues.