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Divya Shivaprakashan
API support Engineer @Apple (via Artech LLC) | Master's in Management Information Systems
About
Divya S. is a Software Support Engineer with a Master's degree in Management Information Systems. Passionate about learning, she believes that curiosity is the key to success. With over 4 years of relevant experience, Divya is currently working as a Software Support Engineer II at Boomi. Her responsibilities include implementing defined solutions and strategies based on the analysis done by others on customer business goals, objectives, needs, and existing infrastructure. She creates simple to intermediate integration processes and flows and works collaboratively with other team members to identify client requirements and solutions. Divya is proficient in using tools such as Splunk, Jira, Postman, XML, JavaScript, Restful API, and Soap API. Prior to joining Boomi, Divya worked as a Technical Support Engineer at the University of Houston-Clear Lake. She successfully identified multiple data issues and helped with their resolution. She also supported end-users with computer software, hardware, and network issues (VPN, DNS). Her experience at the university also includes working as a Graduate Student Intern at Global Learning Strategy at Summer Institute in 2020. Divya holds a Bachelor's degree in Computer Science from Nitte Meenakshi Institute of Technology and a Master's degree in Management Information Systems and Services from the University of Houston. Her technical skills include Javascript, integration, infra, and web. Divya is a proactive team player with excellent communication and problem-solving skills. She is always eager to learn and grow in her career.
Education Overview
Companies Overview
• artech l.l.c.
• boomi
• university of houstonclear lake
• hewlett packard
• dxc technology
• yokogawa india limited
Experience Overview
5.7 Years
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Experience
Skills
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Android Studio
Application Programming Interfaces (API)
AWS Command Line Interface (CLI)
Big Data
Big Data Analytics
C
C (Programming Language)
C++
CI/CD
Communication
CRM Software
Customer Service
Data Analysis
Data Warehousing
Database Management System (DBMS)
Engineering
GitHub
Growth Initiatives
Hardware
Help Desk Support
HTML
Integration
Java
Javascript
Jenkins
Jira
Kanban
Leadership
Management
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
MySQL
Programming Languages
Python
RStudio
Server Support
Skilled Multi-tasker
SOAP
Software Development
Splunk
SQL
Technical Support
Ticketing Systems
Web
Written Communication
xml
Zendesk
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Email (Verified)
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