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Eduardo Hernandes

Post-Sales Engineering

Contact Eduardo

Education Overview

pucrs university

pucsp university

liceu camilo castelo branco

Companies Overview

apple

lenovo

philips

grupo technos sa

nokia

Experience Overview

19.8 Years

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Experience

AppleCare Engineer - Americas

apple

2020 - Present

AppleCare Engineer - Latin America

apple | São Paulo, Brazil

2015 - 2020

Customer Service Senior Manager

lenovo | Itu, Sao Paulo

2013 - 2015

Customer Care Senior Manager

philips | Barueri, Sao Paulo

2010 - 2013

Post-Sales Service Manager

grupo technos sa | Rio de Janeiro Area, Brazil

2009 - 2010

Contact Center Project Manager

nokia

2006 - 2009

Nokia Repair Center Supervisor

nokia | São Paulo Area, Brazil

1999 - 2006

Skills

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Business Planning

Business Strategy

Cross-functional Team Leadership

Customer Relations

Customer Satisfaction

Customer Service

Key Performance Indicators

Leadership

Logistics

Management

Microsoft Excel

Negotiation

Networking

Outsourcing

Problem Solving

Process Development

Process Improvement

Process Simulation

Product Management

Project Management

Project Planning

Sales

Service Management

Six Sigma

Strategic Planning

Supply Chain

Supply Chain Management

Team Leadership

Team Management

Teamwork

Telecommunications

Vendor Management

Contact Details

Email (Verified)

edhXXXXXXXXXXXXXXXXXom

Mobile Number

+91XXXXXXXXXX

Education

pucrs university

MBA, Artificial Intelligence

2019 - 2020

pucsp university

BSc, Automation Engineering

2003 - 2007

liceu camilo castelo branco

Technical High-School in Electronics

1994 - 1997

Frequently asked questions

What company does Eduardo Hernandes work for?

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Eduardo Hernandes works for apple

What is Eduardo Hernandes role in his workplace?

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Eduardo Hernandes's role in his workplace is AppleCare Engineer - Americas

What is Eduardo Hernandes's tenure in his workplace?

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Eduardo Hernandes's tenure in his workplace is 4.51 years

What is Eduardo Hernandes's total experience?

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Eduardo Hernandes's total experience is 19.75 years

What is Eduardo Hernandes's LinkedIn profile?

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Eduardo Hernandes's LinkedIn profile can be found here

What is Eduardo Hernandes's email address?

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Eduardo Hernandes's email address is edhXXXXXXXXXXXXXXXXXom. Unlock here

What is Eduardo Hernandes's phone/WhatsApp number?

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Eduardo Hernandes's phone number is +91XXXXXXXXXX. Unlock here

What schools did Eduardo Hernandes attend?

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Eduardo Hernandes has attended pucrs university, pucsp university, liceu camilo castelo branco

What companies has Eduardo Hernandes worked with?

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Eduardo Hernandes has worked with apple, apple, lenovo, philips, grupo technos sa, nokia, nokia

What are some of Eduardo Hernandes's skills?

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Eduardo Hernandes has skills in Business Planning, Business Strategy, Cross-functional Team Leadership, Customer Relations, Customer Satisfaction, Customer Service and more.

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