About

Eric Long is a seasoned Sr. Customer Success Manager with over 10 years of relevant experience in the technology and business industry. He is currently working at lacework, where he is responsible for managing customer relationships and ensuring their success with the company's products and services. Eric has a passion for working with teams who share his dedication to helping people navigate technology and business problems. He is a problem-solver who loves to win and is always willing to go the extra mile to find the answers to challenging questions. Eric is a lifelong learner and is always looking for ways to improve his skills and knowledge. Before joining lacework, Eric worked at malwarebytes, where he served as a Sr. Customer Success Manager and a Customer Success Manager. In these roles, he was responsible for managing customer relationships, ensuring customer satisfaction, and driving revenue growth. Eric holds a BA in Business Economics/ Accounting from the University of California. He also completed a Front End Development Program in Web Development at Free Code Camp in 2019. His diverse educational background and extensive experience in the industry make him a valuable asset to any organization. Overall, Eric Long is a dedicated and results-driven Sr. Customer Success Manager who is passionate about helping customers succeed. He is a team player who is always willing to go above and beyond to ensure customer satisfaction and drive business growth.