About

Firoj Khan is a seasoned IT professional with over 13 years of experience in the industry. He has a strong background in customer support, system implementation, and administration. Firoj has extensive experience in Microsoft technologies, particularly in the areas of support, deployment, and system administration for enterprise customers. He has been supporting messaging, security, network, and directory infrastructure for various clients. Firoj's specialties include messaging with Lync 2010/2013 and Skype for Business, Exchange server 2000/2003/2007, Sonus SBA/SBC, Good Software, ActiveSync, and disaster recovery planning. He is also skilled in cabling, CCNA, customer relations, and Microsoft Windows servers. Currently working as a consultant at HCL, Firoj is responsible for Lync support and implementation with enterprise voice across multiple locations. He has previously worked at CSC as an iSolve Lead - Messaging & Collaboration, where he provided level 3 support on MS Exchange 2003/2007 for corporate customers, implemented disaster recovery procedures and drills, and resolved technical issues as per SLA. Firoj also managed globally located Exchange and Windows environments for Computer Science Corporation clients Motorola and Freescale. Firoj holds a B.COM degree from H.N.B Garhwal University Dehra Dun and a Diploma in E-commerce from Wintech Institute. He also completed his education from Hemvati Nandan Bahuguna Garhwal University. In terms of technical expertise, Firoj has experience in infrastructure, testing, frontend, mobile, and UI. With a relevant experience of 19.20 years, Firoj is a skilled IT professional who can contribute significantly to any organization he works for.