About

Garima Rawat is a highly skilled Senior Software Test Engineer with 8.44 years of experience in the internet industry. She is an expert in Quality Management, Quality Auditing, API Testing, Agile Testing, and Functional Testing. Garima holds a Bachelor of Technology degree in Electrical and Electronics Engineering from Dehradun Institute of Technology (DIT). Currently, Garima is working as a Senior Quality Test Engineer at IndiaMART, where she oversees Product Quality & Audit. Her responsibilities include collaborating with inter-departmental teams post-launch to make necessary product corrections, defining and tracking quality assurance metrics, reproducing defects, and documenting findings for more than 1000 launches. Garima also develops and maintains quality assurance procedure documentation and performs root cause analysis through Google Analytics, Google console, and SEO spider. She has developed monthly, end-of-quarter, and other statistical reports, including analysis for the leadership team and for quality improvement program outcomes studies. Garima also communicates between product owners and developers to clarify features, performs routine calibration on testing of module assigned, and executes detailed test plans and test cases. Garima has also worked on Category, Catalog, and Content Quality & Audit, where she identified and reported key performance indicators to define successful category management. She assisted Category Managers in conducting audits of key suppliers and monitored all aspects of supplier performance. Garima studied technical aspects of the managed category to identify key quality attributes and monitored the market to capitalize on the latest trends for the given category. She also monitored social media and online sources for industry trends. Garima’s Query Resolution Feedback and Audit experience has increased customer satisfaction by resolving product issues. She conferred with customers about concerns with products to resolve problems, interacted with customers professionally by phone, email, and in person to enrich the catalog, and coordinated site investigations, documented issues, and escalated to executive teams as needed. Garima’s tech stack includes test, SDET, and QA. She is a strong quality assurance professional with a demonstrated history of working in the internet industry.