About

Garrett Beslow is a Support Escalation Engineer at Microsoft with over 16 years of relevant experience. He is responsible for managing and resolving complex technical issues for customers, ensuring they receive the highest level of support possible. Prior to his current role, Garrett worked as an O365-D and ITAR Tier III Exchange Escalation Lead at Covestic, where he was responsible for managing and resolving complex technical issues related to O365-D and ITAR Tier III Exchange. He also worked as an O365-D Change Engineer at Wimmer Solutions, where he was responsible for implementing and managing changes to O365-D environments. Garrett holds a degree from ITT Technical Institute in Indianapolis, Indiana, where he gained a strong foundation in IT and technical support. Throughout his career, he has honed his technical skills and developed a deep understanding of complex technical issues. He is highly skilled in troubleshooting, problem-solving, and managing complex technical issues. Garrett is a dedicated professional who is committed to providing exceptional customer service. He is known for his ability to work well under pressure and his willingness to go above and beyond to ensure customer satisfaction. His strong technical skills, coupled with his exceptional customer service, make him a valuable asset to any organization.