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Gaurang Shah
Customer Success Manager at Zluri
About
Gaurang Shah is a dynamic and performance-driven business owner with over 4 years of experience in running a successful business. He started his own company, Gamta Products Pvt. Ltd., from the ground up and has expertise in creating business plans, hiring staff, reviewing sales, overseeing daily operations, building customer relations, maintaining lean inventory, risk mitigation strategies, and identifying business opportunities. He was responsible for all aspects of the business, including sales, training, marketing, purchasing, accounting, negotiations, and customer service. He carried out distribution of Balaji Wafers, one of the market leaders in the snacks industry, to close to 240 small retailers in Bangalore Urban and achieved revenue of 10,00,000/month. He collaborated with a digital marketing agency for the complete redesign of the company's product packaging and website development within budget and on time. He also promoted products on multiple channels, including Amazon, Flipkart, and the brand website, thus improving sales by 25%. He built a scalable and time-efficient vehicle loading/unloading setup and cut 50% warehouse space by maintaining lean inventory. Gaurang is currently working as a Customer Solutions Engineer at Engati, where he is responsible for ensuring customer success and satisfaction. He is well-versed in Agile and Lean methodologies and has hands-on experience in MS Excel, SQL, and Power BI. He has previously worked as a Software Engineer at TCS, where he was involved in product design discussions with tech leads, participated in sprint planning and feature discussions, developed product UI using frontend technologies like HTML5, CSS, and JavaScript, and worked with multiple teams to resolve production issues and deliver it on time. Gaurang holds a BTech degree in Electronics and Communications Engineering from Manipal Institute of Technology. He also has a 12th-grade degree in Computer Science and a 10th-grade degree in Science from SSMRV Degree College. His tech stack includes SQL, software engineering, product design, JavaScript, UI, and frontend. With a relevant experience of 7.78 years, Gaurang is a highly skilled and competent professional with a proven track record of success.
Education Overview
• manipal institute of technology
• ssmrv college
Companies Overview
• zluri
• engati
• gamta products pvt. ltd.
• tcs
• byjus
Experience Overview
9.3 Years
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