About

Gaurav Agarwal is a highly experienced Software Development Manager at Infinera India Pvt. Ltd. with over 19 years of relevant experience in the field. He is currently responsible for managing end-to-end project delivery of Infinera Network Management Product DNA Provisioning, guiding and managing projects through all phases starting from business support to E2E testing. He has a proven track record of delivering multiple releases from the conceptualization stage to deployment, and has hands-on experience in customer interaction for demo, defect analysis, and usability improvements. Gaurav possesses knowledge of the agile scrum-based project delivery method and is an expert in managing high-performance and self-driven teams, creating a culture of continuous improvement. He has also handled Network Management integration of Transmode Management Suite, and has experience in handling TL9000 certifications and re-certifications. In his previous role as a Staff Development Engineer at Infinera, Gaurav was responsible for architecting software development and feature implementations. He conducted feasibility studies of new client requirements and customer feature requests, handled change requests and fixed issues, and resolved field issues promptly in the required amount of time. He also introduced patented automation frameworks to help build UI automation on IMS products and developed applications to aid customers in understanding system complexity via what-if-analysis tools. Prior to joining Infinera, Gaurav worked as a Software Engineer at Infosys, where he worked on SONET, SDH, and Metro platform features like BLSR and UPSR. He also handled customer build testing and sustenance activities and trained freshers on the technologies, software, and optical products. Gaurav holds a Bachelor of Technology (B.Tech.) in Computer Science from Meerut Institute of Engineering and Technology. He has a strong tech stack that includes software engineering, testing, integration, UI, and senior software engineering.