About

Gaurav Dhingra is a highly motivated and skilled software engineer with 3.20 years of experience in the industry. Currently working at Gojek as a Software Engineer, he is responsible for developing and maintaining various services and features of the platform. Gaurav is a self-starter and always gives his 100% in anything that he is involved in, whether it is a coursework, project work, freelance project, or a task as simple as writing a poem. He has a Bachelor of Technology degree in Computer Science from Jaypee University and is well-versed in a wide range of technologies and tools such as Javascript, RabbitMQ, Kafka, Spring, Integration, Redis, NodeJS, Docker, MySQL, Cassandra, Elastic Search, Flask, Microservices, Salesforce, Search, PHP, Java, Spring Boot, Jenkins, GCP, Frontend, Backend, and Django. During his tenure at OneDirect - CX Management Firm, Gaurav worked as a Software Development Engineer and was responsible for developing and maintaining various features and services. He developed and maintained the email service to enable incoming and outgoing email for ticket creation using IMAP, EWS on Service Cloud, developed the feature of internal and external Ticket Forms, developed new features in a service on Java with Spring-Boot framework in microservice architecture, led the HLD, LLD, and development of Telephony Integration, developed 10+ CRM Integration with Salesforce, Siebel, Shopify, sprinklr, Litmus, and mentored interns for HLD, LLD to develop Suggestion service using OpenAI. Gaurav is a team player and has excellent communication and interpersonal skills. He is always willing to learn and adapt to new technologies and challenges. He is passionate about his work and strives to deliver high-quality solutions that meet the client's requirements.