About

Gautam Shrivas is a Senior Lead Engineer (SRE) with over 6 years of experience in the field of Payment Service Administration. He is skilled in monitoring, deploying, configuring, tuning, and troubleshooting Jboss in Linux production environments. Gautam is ITIL foundation level certified and has good experience with UNIX commands and shell scripts. With a strong focus on leadership, Gautam is self-motivated and has the ability to troubleshoot various problems in different stages of production and non-production using log files. He has extensive experience in Control M, Splunk, Cloudwatch, Servicenow, WinSCP, Jenkin, GIT, JIRA, and RALLY. Gautam is also good at troubleshooting using Logs and Log Analyzer. Currently, Gautam is working as a Senior Lead Engineer at FIS. He has previously worked at Mastercard as a BizOps Engineer and at Worldpay as a Lead Engineer - Product Support. At Worldpay, Gautam was responsible for the 24x7 availability of Worldpay payment gateway services. He resolved incidents in real-time, coordinated with infra teams, business teams, and database administration function to ensure availability, reliability, and scalability of Production environment to meet business demands. He also managed incident queues and ensured quick turnaround to maintain the agreed SLA. Gautam has a Bachelor's degree in Electronics and Telecommunications Engineering from Shri G S Institute of Technology & Science. He has relevant experience of 7.78 years and is skilled in Senior Software Engineering, SRE, and infra. Gautam is a highly motivated and skilled engineer who has a proven track record of delivering results in high-pressure environments.