About

Gerard Capuno is an experienced Inside Sales Systems Engineer with over 30 years of relevant experience in the technology industry. Currently, he holds the position of Inside Sales Systems Engineer at Palo Alto Networks, where he utilizes his expertise to drive sales and provide technical support to customers. Prior to his current role, Gerard served as a Senior Technical Support Engineer at Palo Alto Networks, where he gained extensive knowledge of the company's products and services. He also worked as an Advanced Technical Support Engineer at Shoretel, where he honed his skills in troubleshooting and resolving complex technical issues. Gerard's educational background includes a Bachelor's degree in Computer Science from San Jose State University. He completed his degree in 1987 and has since been an active member of the technology industry. Throughout his career, Gerard has demonstrated a strong work ethic and a passion for technology. He is known for his ability to communicate technical information to non-technical stakeholders and his dedication to providing exceptional customer service. As an Inside Sales Systems Engineer, Gerard is responsible for identifying customer needs, understanding their technical requirements, and recommending solutions that align with their business goals. He is also involved in product demonstrations, product training, and providing technical support to customers. Gerard's wealth of experience and technical expertise make him a valuable asset to any organization. His commitment to excellence and customer satisfaction sets him apart from his peers and makes him a trusted advisor to his clients.