About

Ginu Sudhakaran is a CX strategist and customer success expert with over 14 years of experience in the industry. Currently, he serves as the Head of Customer Success at QuestionPro MENA, where he is responsible for building and maintaining strong relationships with clients and ensuring their success with the company's products and services. Prior to his current role, Ginu has worked with several leading companies, including NICE, Satmetrix, Allscripts, and Infosys. At NICE Satmetrix, he served as a Senior Specialist Technical Account Manager and a Specialist Technical Account Manager, where he helped clients improve their customer experience and retention through the use of the company's software solutions. Ginu's educational background includes a Bachelor's degree in Computer Science from MG University, which he earned in 2008. He also attended Sacred Heart Public School from 1995 to 2003. Throughout his career, Ginu has demonstrated a passion for building strong relationships with clients and helping them achieve their goals. He is a skilled communicator and problem-solver, with a deep understanding of customer experience and account management. Ginu's expertise in these areas has earned him a reputation as a trusted advisor and a valuable asset to any organization.