About

Giridhar Ambati is a highly skilled Product Manager at Airtel with over 3.5 years of experience in Telecom and Technology Products. He is responsible for the product vision, strategy, roadmap, planning, design, usability, and quality of release. Giridhar graduated with an MBA from the prestigious Indian Institute of Management, Indore and completed his B.Tech in Computer Science. Giridhar is passionate about understanding customer nuances and their needs, and designing or re-engineering solutions to meet those needs. He is skilled in business development, sales and distribution, strategic planning, digital marketing/strategy, product management, program management, and team management. As a Product Owner for Retail and Web Channel Experience at Airtel, Giridhar is responsible for the product vision, roadmap, planning, design, usability, and quality of release. He has also served as a Business Manager at Airtel, where he led an increase in prepaid retentions by 17%, reduced churn in the postpaid vertical by 20%, and consistently ranked #1 circle in prepaid retention. He increased stickiness in Base, devised and implemented retention strategy, and led and managed retention teams of size 120. Giridhar has also worked as a Talent Exchange Employee at Airtel Zambia, where he analyzed and identified key churn triggers/patterns, developed models to categorize customers and predict churn, and devised retention strategies and tactics. He also devised a model to estimate the impact of network outages in terms of revenue loss, churn effect, and base impacted. Giridhar's education history includes an MBA from the Indian Institute of Management, Indore, and a B.Tech in Computer Science from CVR College of Engineering. He also attended Narayana Junior College and St. Thomas Public School. Giridhar's tech stack includes product management and web development. With 4.44 years of relevant experience, he is a highly skilled and accomplished Product Manager with a proven track record of success in the Telecom and Technology industry.