About

Giridhar Sadagopan is a seasoned professional with over 5 years of experience in building partnerships and expanding networks. He is currently working as a Network Expansion Manager for Europe at Freshworks, a leading software company. Giridhar has a strong track record of delivering exceptional customer service and driving business growth. In his previous role as an Assistant Manager for Customer Happiness at Pickyourtrail, he designed an end-to-end service recovery process that helped increase the organization’s NPS and its average Customer Happiness Score. He also managed a team in developing canned responses and executed a brand improvement activity with the marketing team. Giridhar's contribution accounted for 32% of the increased number of reviews on Facebook. Additionally, Giridhar has experience in sales engineering and business development, having worked at Embdes Technologies Pvt Ltd. He organized and led the team for three exhibitions and generated leads through cold calls, emails, and attending conferences. Giridhar holds a Bachelor of Technology degree in Electrical, Electronics, and Communications Engineering from Shanmugha Arts, Science, Technology, and Research Academy. He is proficient in test and mobile technologies and is always looking to expand his skillset. Overall, Giridhar is a results-driven and customer-focused professional with a passion for building partnerships and driving business growth.