Girish Mallenahally
Building Cloud Contact Center Solutions, ex Intuit, ex Intel, ex Accenture, ex Sify
About
Girish Mallenahally is a customer-obsessed technology leader, software developer, and creative problem solver with a passion for innovation. With 17+ years of experience, he loves building something out of nothing, jumping all over the stack, and listening to customers. Currently serving as a Senior Solutions Architect at Amazon, Girish has worked with some of the biggest names in the tech industry, including Intuit, Intel, Accenture, and Sify. During his tenure at Intuit, Girish held various roles, including Technical Lead, Staff Software Engineer, Senior Software Engineer, and Software Engineer. He led agile in-house teams to develop and scale applications for Intuit call center platform, Mint.com, QuickBooks, and T4I product development team. He was a key member of the team that developed Intuit's Cloud-Based Contact Center platform that is utilized by all of Intuit's Business Units to allow communication between contact center agents and customers. He also developed WebRTC Call Quality Monitoring Software In-House, saving $1 million YoY and developed PCI Call Redaction Software In-House, saving Thousands of Dollars YoY. Additionally, he was a key member of the team that developed TurboTax SmartLook service that connects Intuit customers with live Care agents using one-way video technology. Girish currently holds 17 patents and is obsessed with innovation. He is a Bachelor of Engineering (B.E.) graduate from Bapuji Institute of Engineering & Technology, DAVANAGERE. His relevant experience in the industry is 21.44 years. Girish is a senior software engineer and software engineer with a strong tech stack. He is a valuable asset to any company that values innovation and customer satisfaction.
Education
Companies
• amazon
• intuit
• intel
• accenture sifysatyam et al.
Experience
18.8 Years
Experience
Skills
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Accounting for Small Businesses
Agile Methodologies
Agile Project Management
C++
Communication
CRM
Customer Relationship Management (CRM)
E-commerce
Engineering
Inventor
Java
JavaScript
Mobile Applications
Mobile Devices
Patents
Personal Finance
Product Development
Product Innovation
Product Management
Quality Assurance
Rapid Prototyping
Requirements Analysis
Scrum
Senior Software Engineer
Software Development
Software Engineer
Software Engineering
Software Project Management
Testing
Unix
User Experience
User Interface
Web Services
webRTC
XML
Contact Details
Email (Verified)
xxxxxxxx@xxxx.xxMobile Number
+91XXXXXXXXXXEducation
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