About

Govind Mittal is a highly experienced Senior Consultant at Techila Global Services with a wealth of knowledge in Salesforce Development and Administration. With over 3 years of experience in Salesforce CRM, Govind is well-versed in the technical and functional aspects of the platform. He also has 2+ years of experience in ETL technologies like Informatica, and 4+ years of experience in project management, successfully leading multiple teams to deliver high-quality projects. Govind has a deep understanding of CRM processes like Sales, Marketing, Customer Service, and Customer Support, and has recommended solutions to improve these processes using Salesforce. He also has extensive experience in data migration and data backup using Data Loader and Data Loader CLI. Govind's expertise in SFDC development using Apex classes and Triggers, Visual Force, SOQL, SOSL, and his basic knowledge of integration using REST API, make him a valuable asset to any team. In addition to his technical skills, Govind is proficient in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Workflows, Validation rules, Reports, Dashboards, Tasks, and actions. With over 14 years of IT experience in multiple domains such as Finance, Insurance, Healthcare, and Pharmaceutical Majors, Govind has worked on both development and maintenance projects using Waterfall and Agile methodologies. Prior to his current role at Techila Global Services, Govind worked as a Principal Consultant at Headstrong Services LLC and as a Project Manager at Headstrong Services India Private Limited. He holds a Bachelor of Technology degree from Malaviya National Institute of Technology Jaipur. Govind's tech stack includes Salesforce, ETL, and integration, and his relevant experience spans 16.63 years. With his extensive knowledge and experience, Govind is a valuable asset to any team looking to implement Salesforce solutions or improve their existing Salesforce processes.