About

Hardik Kareliya is a Network & Security Engineer with over 4 years of experience in the IT industry. He is skilled in CCNA and CCNP Routing, Wireless device configuration, Cisco Router configuration, Switching, Sonicwall configuration, Windows server installation and configuration, and Desktop security software configuration. Currently, he is working as a Network Security & DATA management Technical Support Engineer at itcg solutions pvt. ltd. where he provides sales & service for NAS storage QNAP, Security -sonicwall, Sophos, Fortinet windows server, Antivirus, NComputing, Veeam, Quantum Network, Team viewer, Anydesk, and Endpoint security. He manages all customers & partners related to Cybersecurity, Data management, Thin client, etc. and provides customer support on Tickets with SLA. In his previous roles, Hardik worked as an IT & Desktop Support Engineer L2 at Wipro where he installed software and hardware in laptops, Posiflex, and desktops. He also installed security software like Netscope, bitlock, and compilation software like PGP, DLP, EDR, Defender. Prior to that, he worked as a Network Operations Center Engineer L1 at Data First - Cloud Planet Technologies where he provided all types of servers like dedicated server, VPS, co-location, managed Data center server room, UPS room, Fire safety room, and provided customer support based on Tickets. Hardik holds a Bachelor of Engineering degree in Electronics & Communication Engineering from B H Gardi College of Engineering & Technology. He is a quick learner and has excellent problem-solving skills. He is always ready to take up new challenges and learn new technologies to enhance his skills.