About

Hardik Seth is a Store Supervisor at Shoppers Drug Mart (Loblaws) and a recent graduate of Business Management from Fanshawe College (2022). With a strong skill set and strengths in Google Analytics, Google Digital Marketing, Advanced Excel / Google Sheets, Creative Thinker techniques and tools of success (Imperial college of London), Bilingual (English and Hindi), Oral and Written Communication, Problem Solver, Keen Leaner, Team Player, Time Management, and MS Office, Hardik has implemented his analytical skills and digital marketing skills for large-sized industries to increase online visibility, created and trained teams, assisted with data entry, and maintained accurate and complete financial records. As a Store Supervisor at Shoppers Drug Mart, Hardik communicates organizational needs, oversees employees' performance, provides guidance and support, identifies development needs, and manages the reciprocal relationship between staff and the organization so that the goals align all together. He also oversees the cash department, reconciles daily sessions, and implements and enforces systems, policies, and procedures. Hardik is well-versed in negotiations, planning and development, relationship management (Client Relationships), operations, and logistics coordination and scheduling. Before joining Shoppers Drug Mart, Hardik worked as a Customer Service Representative at Loblaw Companies Limited, where he implemented his analytical skills and sales knowledge to train each employee getting a Smart Serve, saving customers and supervisors valued time. He also solved customer's problems and queries, made them understand products and services provided by the company, and increased new customer NPS scores by 10%. Hardik was awarded eight times for best customer feedbacks by the store. Hardik also worked as an Assistant Manager at Aroma Colours Pvt Ltd, where he implemented his digital marketing strategies for a large-sized industry to increase online visibility, created and trained a team, and increased sales by $31,000 in the first month leading sales increase by 62%. He managed and maintained accounts (Balance sheets, Profit and Loss Accounts, etc.) and proposed an improved organizing strategy that decreased time spent looking for information by 15%. Hardik also handled order processing, scheduling, and delivered to various clients and negotiated long-term deals with shipping companies, resulting in cost savings. He conducted one-on-one and group interviews with clients and obtained an accurate picture of current business management change requirements. Hardik completed his Post Graduation in Business Management from Fanshawe College in 2022 and holds a Bachelor of Business Administration - BBA from