About

Hari Prasad is a highly skilled Product Solution Engineer with over 5 years of experience in the IT industry. Currently working at Open financial technologies, Hari is responsible for identifying and resolving complex product issues. He is an expert in replicating problems in a controlled test environment to isolate the root cause, providing full documentation of the problem, and delivering efficient solutions. Hari has a state-of-the-art subject matter expertise in existing and planned technologies, including related products and services. He proactively shares his knowledge with internal teams by providing new and updated FAQ solution material. He has a strong sense of urgency and problem ownership, which helps him drive all issues to a successful resolution. Hari is capable of juggling a number of priorities and delivering results on time in a high-pressure, dynamic environment. He is skilled in building appropriate and useful reporting deliverables, has an excellent understanding of Microsoft SQL Server, and provides support in the form of procedural documentation. He manages multiple cases at one time and tests and understands new products with great attention to detail and good problem-solving skills. Hari has previously worked at Genpact as a Process Developer and at HDFC Bank as a Bank Teller. He holds a Master's degree in Computer Applications from Gogte Institute of Technology, Belgaum. His tech stack includes test and SQL. Overall, Hari Prasad is a highly motivated and skilled Product Solution Engineer with a proven track record of delivering efficient solutions and resolving complex product issues.