About

Hariharan K.R is a seasoned Test Engineering Manager/Quality Assurance Manager with over 12 years of experience working with top product companies like Visa, Walmart Labs, Yahoo, eBay, and Amazon. He is a hands-on technical leader with around 4 years of experience in managing, building, and developing teams with a focus on developing and testing large-scale, high availability, fault-tolerant, distributed, and complex technological products. Hariharan has built new software development teams, driven innovation, and managed high-performance agile teams on the ground. He is an expert in managing, motivating, and leading teams, including providing technical leadership and mentoring. He has excellent documentation, communication, and people management skills, and he is successful in strategizing and transforming quality teams, improving engineering efficiency. Hariharan has built operational efficiencies at various levels by process optimization and automation across various touchpoints. He has rich experience in IT management, delegation, project management, research, analysis, and strategy. He is experienced in driving business growth and bringing results in a competitive market. He is a confident decision-maker, collaborative leader, and proficient communicator. Hariharan has achieved several accomplishments throughout his career, including near "zero" attrition for around 4 years in his teams because of strong mentoring, continuous empowerment, and high engagement. He has enabled self-service vision, shift left, mindset shift, innovation, and new testing principles, achieving a Dev: TE ratio of (0.2 - 0.3) for demanding product teams. He has installed quality vision and brought down production critical issues to a mere single digit for challenging Payment systems during the course of the whole year (80-90% reduction). He has enabled and empowered teams to think beyond and contribute towards multiple Patents/Technical Innovations. Currently, Hariharan is working as a Quality Assurance Manager 2 at Amazon, leading the Amazon India Payments team that builds value-added features to enrich and simplify payment experience and make an impact in our customer lives. He is responsible for ensuring products are delivered on time with top quality by ensuring and devising strategic test plans with a strong focus on customers and engineering excellence and building high-quality, scalable, and reliable automations. He drives quality vision using KPIs to gauge and improve the efficiency and effectiveness of the test process and fosters the culture of innovation, people management, capacity planning. Hariharan has a Master of Science degree in Computer Software Engineering