About

Harinath Reddy is an experienced Technical Account Manager with a strong background in the computer software industry. He currently holds the position of Technical Account Manager at Zoom, where he is part of the professional services group committed to providing high customer satisfaction and understanding client objectives. Harinath is skilled in Professional Services, Unified Communications SME, Networking, VOIP protocols- H.323 & SIP, Software as a Service (SaaS) and Video Conferencing. Harinath has a demonstrated history of working with major companies in the industry. He was previously the Lead Technical Account Manager at Verizon and Senior QA Engineer at MobileIron. At Verizon, he was responsible for managing the technical relationship with key customers, ensuring the delivery of high-quality services and identifying areas for growth. At MobileIron, he was working on products dedicated to managing the explosive growth of mobile device platform deployments including: iPhone, Android and Windows. His job responsibilities included defining and implementing test strategy and test plans for major product releases with multiple, complex features, designing and developing functional and system-level test cases based on product requirements and specifications, performing, coordinating, driving and reporting on test execution and test progress for major product releases and interacting with customer support engineers and sales engineers to provide information about product capabilities. Harinath holds a Bachelor of Technology (B.Tech.) in Electrical, Electronics and Communications Engineering from the Sardar Vallabhbhai National Institute of Technology, Surat. He has a strong technical background, with expertise in test, QA, Android, and Mobile. Harinath is a proactive data-driven analyst, with a focus on post-sales technical consulting, unified communications SME, networking, REST API, VOIP protocols- H.323 and SIP. He has 12.78 years of relevant experience and is committed to providing high levels of customer satisfaction.