About

Harish Janjam is a Lead Product Manager at Freshworks with over 16 years of relevant experience. He is a product manager who has transitioned from a tech background and takes pride in consistently solving customer pains throughout his career. He has extensive experience in collaborating with cross-functional teams across geographies and takes ownership of his deliverables. Apart from work, Harish coaches, trains, and mentors the larger tech community to help humanize organizations. He can be seen co-organizing Scrum Master Studio & Product Owner Studio Chennai Chapters, delivering topics on improving the profession of Product Delivery and learn and grow together. In his previous role as a Technical Product Manager at PayPal, Harish strategized and executed the vision of enabling Issuance & Tokenization capabilities as a service. He collaborated with business, engineering, and cross-functional teams spread across geographies and owned the deliverables for product roadmaps. He defined non-functional requirements for initiatives and was a stakeholder in the quality of the team's deliverables. Harish has also worked as a Technical Leader at Aricent, where he worked on the technical roadmap for Cisco CPT project. He contributed to the design, development, and mentored a team of 15 engineers. Harish holds a Bachelor of Technology (B.Tech.) in Mechanical Engineering from the National Institute of Technology Calicut. He also attended Prince Matriculation Higher Secondary School. His tech stack includes expertise in product management and tokenization. Harish is a dedicated and experienced professional who takes pride in solving customer pains and delivering quality products.