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Harsh Singhi
Sr. Manager, CS @ Katalyst | Ex-Procol🎖 | Seasoned professional with 5+ years in B2B SAAS start-up | End-to-end customer lifecycle
Education Overview
• university of greenwich
• bhartiya vidya bhavans vidyashram
Companies Overview
• katalyst software services limited
• procol
• nisa local
Experience Overview
6.8 Years
Find anyone’s contact
Experience
Senior Manager Customer Success
katalyst software services limited | Pune, Maharashtra, India
2024 - Present
Skills
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Account Management
Business Process Analysis
Business-to-Business (B2B)
Cross-functional Collaboration
Customer Engagement
Customer Experience
Customer Health Monitoring
Customer Onboarding
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Training and Enablement
Management
Metrics and Reporting
Microsoft Excel
Microsoft Office
Microsoft Word
Product Adoption
SaaS
User journey mapping
Contact Details
Email (Verified)
harXXXXXXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXX87Education
university of greenwich
Business Administration Honours (Business with Marketing)
2016 - 2018
bhartiya vidya bhavans vidyashram
All India Senior School Certificate Examination(AISSCE)
2002 - 2015
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