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Harsh Singhi

Sr. Manager, CS @ Katalyst | Ex-Procol🎖 | Seasoned professional with 5+ years in B2B SAAS start-up | End-to-end customer lifecycle

Contact Harsh

Education Overview

• university of greenwich

• bhartiya vidya bhavans vidyashram

Companies Overview

• katalyst software services limited

• procol

• nisa local

Experience Overview

6.8 Years

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Experience

Senior Manager Customer Success

katalyst software services limited | Pune, Maharashtra, India

2024 - Present

Senior Customer Success Manager

procol | Gurugram, Haryana, India

2021 - 2024

Manager, Customer Success

procol | Gurugram, Haryana, India

2018 - 2021

Customer Assistant

nisa local | London, United Kingdom

2016 - 2018

Skills

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Account Management

Business Process Analysis

Business-to-Business (B2B)

Cross-functional Collaboration

Customer Engagement

Customer Experience

Customer Health Monitoring

Customer Onboarding

Customer Relationship Management (CRM)

Customer Retention

Customer Satisfaction

Customer Service

Customer Training and Enablement

Management

Metrics and Reporting

Microsoft Excel

Microsoft Office

Microsoft Word

Product Adoption

SaaS

User journey mapping

Contact Details

Email (Verified)

harXXXXXXXXXXXXXXXXXXXXom

Mobile Number

+91XXXXXXXX87

Education

university of greenwich

Business Administration Honours (Business with Marketing)

2016 - 2018

bhartiya vidya bhavans vidyashram

All India Senior School Certificate Examination(AISSCE)

2002 - 2015

Frequently asked questions

What company does Harsh Singhi work for?

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Harsh Singhi works for katalyst software services limited

What is Harsh Singhi role in his workplace?

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Harsh Singhi's role in his workplace is Senior Manager Customer Success

What is Harsh Singhi's tenure in his workplace?

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Harsh Singhi's tenure in his workplace is 0.59 years

What is Harsh Singhi's total experience?

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Harsh Singhi's total experience is 6.75 years

What is Harsh Singhi's LinkedIn profile?

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Harsh Singhi's LinkedIn profile can be found here

What is Harsh Singhi's email address?

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Harsh Singhi's email address is harXXXXXXXXXXXXXXXXXXXXom. Unlock here

What is Harsh Singhi's phone/WhatsApp number?

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Harsh Singhi's phone number is +91XXXXXXXX87. Unlock here

What schools did Harsh Singhi attend?

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Harsh Singhi has attended university of greenwich, bhartiya vidya bhavans vidyashram

What companies has Harsh Singhi worked with?

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Harsh Singhi has worked with katalyst software services limited, procol, procol, nisa local

What are some of Harsh Singhi's skills?

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Harsh Singhi has skills in Account Management, Business Process Analysis, Business-to-Business (B2B), Cross-functional Collaboration, Customer Engagement, Customer Experience and more.

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