About

Harsha Hegde is an Engineering Manager with over 14 years of experience in building large-scale distributed systems and microservices from development to operation. He is an expert in Java, Microservices, Cloud Native, and Cluster Management technologies such as Kubernetes. Currently, he is working as an Engineering Manager and site lead for Customer Support Technology at Atlassian, where he has built a highly scalable and highly distributed cloud-native application used by millions of Atlassian users and Customer Support Engineers to provide top-notch product support. Harsha is a strong believer that good engineering culture leads to good products. He has a track record of managing, coaching, hiring, and retaining top talent in the industry. He is a technology enthusiast who constantly innovates DevOps, SRE, and release management processes. He is at the top of the game on the tech stack with Java, Spring Boot, AWS, to name a few. Before joining Atlassian, Harsha worked as an Engineering Manager in Cisco Webex Meetings solution, where he had hands-on experience in designing and running large-scale microservices that handle Webex media load. He was responsible for building and managing microservices that handle media anchoring in Cisco Webex and developing and delivering high-impact, forward-looking roadmaps for the teams. He fostered a culture of DevOps for sustained growth of the product and hired, groomed, and coached the best of talent to build awesome products. Harsha also worked as a Development Manager in SAP Cloud Platform Integration, where he was responsible for providing the platform abstraction, distributed cluster management, and rolling software updates for the product with thousands of nodes. He planned and delivered Sprint planning, Release planning, Escalation management, and managed and optimized site reliability. He was also responsible for coaching, managing performance, and hiring from premium institutions. Harsha holds a Bachelor of Engineering degree from Vishveshwaraiah Technological University and has completed his education from B.M.S. College of Engineering. His relevant experience is 15.87 years, and he has expertise in Senior Software Engineering, Microservices, Java, AWS, SRE, DevOps, Kubernetes, Spring Boot, and Integration.