About

Harshit Gupta is a seasoned software engineer with almost 8 years of relevant experience in the field. Currently, he is working at Airbnb as a Software Engineer, where he is involved in developing and maintaining the backend of the platform. Prior to this, he has worked with reputed companies like Myntra and Ola, where he has contributed significantly to their growth and success. Harshit started his professional journey as a Software Development Engineer II at Ola, where he was responsible for developing the inbound call IVR application from scratch. He successfully reduced the waiting time for resolution by around 60% and calls to customer care by 25% after full implementation. He also led the development of Mirage, a static map service used across Ola. Harshit was also instrumental in piloting Ola's bicycle sharing service (OLA PEDAL) and designed and developed the backend, providing bicycle sharing services across various campuses in India. At Myntra, Harshit worked as a Senior Software Development Engineer and was responsible for developing and maintaining the backend of the platform. He integrated various features for one-touch resolution of consumer queries on CRM/DRM application, reducing the average call time by 15%. He also built a robust platform for call centre agents. Harshit holds a Bachelor of Technology (B.Tech.) degree in Electrical Engineering from the Indian Institute of Technology (Banaras Hindu University), Varanasi. He is proficient in various technologies like Spring, Java, Android, Backend, CI/CD, test, Redis, MySQL, Jenkins, and Web. Harshit is a highly motivated individual with a passion for solving complex problems. He has a track record of delivering high-quality work within tight deadlines. With his extensive experience and technical expertise, Harshit is a valuable asset to any organization.