About

Harsit Gupta is a highly skilled Software Engineer with over 6 years of experience in the industry. Currently working as an SDE-3 at Swiggy, he has previously worked at Samsung R&D as well. At Swiggy, Harsit has made significant contributions to the company's success. As an SDE-2, he built a Restaurant Event platform that reduced restaurant-driven order cancellation from 5% to 0.8% and Item out of stock from 1% to 0.2% during the lockdown. He also led the design and development of the Generic low touch account management Platform as an SDE-1. This platform provides personalized nudges to restaurant partners for improving operational and growth performance. Harsit's efforts have resulted in most of the features now using the Nudge Platform. He also built a vendor-helpcenter with Freshdesk Integration for Swiggy agents that reduces manual effort and provides 100% efficacy. Additionally, he developed a library on top of Prometheus that provides annotations to do the instrumentation for any functions without specifying metrics in business logic. Harsit completed his Bachelor's degree in Information Technology from the National Institute of Technology, Patna, in 2017. He has a strong background in software engineering and integration, making him a valuable asset to any team. Overall, Harsit Gupta is an accomplished Software Engineer with a proven track record of success. He is passionate about his work and always strives to deliver the best results.