About

Haymkarran S Bhalla is a seasoned professional with over 7.95 years of experience in design management, strategy, and execution. He is currently working as the Head of Design for the MENA region at YouTube, where he is leading service design engagements with top Middle East businesses valued at over $8.5 Billion in revenue. Haymkarran is a hustler with an entrepreneurial mindset who is driven to execute and takes complete engagement ownership. He adds value to businesses by helping them build better products and scale up. He spearheads cross-functional teams and helps them align toward common business, product & team goals to be achieved. He leads customer experience (CX) on digital and offline fronts and helps businesses build scalable design ecosystems to prosper - all from pre-sales to research to design to delivery: end-to-end. Haymkarran is a design expert who is well-versed in product lead, design head, user experience designer, interaction designer, usability expert, user experience auditor, storyteller, design consultant, design lead, design mentor, UX teacher/professor, project manager, and project coordinator roles. He has a Bachelor's degree in Information Technology from Pune University and is currently pursuing a Management degree in Strategy Execution and Disruptive Strategy from Harvard Business School. He also holds a Master's degree in UX Management from NN/g. Haymkarran is a visionary who believes in creating value. He helps businesses align to a well-formulated product vision, define product strategies, set product roadmaps and goals (Q-on-Q), define OKRs, CX frameworks, and KPI measurements within those frameworks. He leads and manages cross-functional ideation sessions as part of product discovery through well-structured in-person and remote virtual workshops - to help shape and align with the product vision. He guides product teams to solve for uncertainties in the product lifecycle, and ensures the best CX practices are in place. Haymkarran is also a content creator and founder of How UX Works, where he shares his 10 years of experience working in multiple facets of design - digital, print media, product, service - all from research to design and delivery. His primary focus is on simplifying design management, design strategy and execution, design leadership, design communication, and articulating the value of UX. His target audience includes aspiring experience designers, managers, and developers wanting to learn the right way to approach, strategize & deliver value with UX, and global businesses and young entrepreneurs at