About

Heena Sinha is a highly experienced Senior Customer Success Engineer with a proven track record of success in the software industry. With over 6.86 years of relevant experience, she has honed her skills in software engineering and customer success, making her a valuable asset to any organization. Currently, Heena is working at aptean as a Senior Customer Success Engineer, where she is responsible for ensuring customer satisfaction and success by providing excellent technical support and guidance. Prior to this, she worked at Unisys as an Enterprise Senior Associate, where she gained valuable experience in enterprise-level software engineering. Before that, she worked at Accenture as a Software Engineer, where she honed her skills in software development. Heena is a graduate of Vellore Institute of Technology, where she earned her B.Tech degree in Software Engineering. Her education has provided her with a solid foundation in software engineering principles and practices, which she has applied throughout her career. In addition to her extensive experience and education, Heena possesses a strong skill set in software engineering, which includes expertise in various programming languages, software development methodologies, and technical tools. Her technical expertise, combined with her customer-centric approach, has enabled her to successfully manage complex customer relationships and deliver effective solutions. Overall, Heena is a highly skilled and experienced Senior Customer Success Engineer with a strong track record of success. She is passionate about delivering exceptional customer experiences and is committed to driving customer success through her technical expertise and customer-centric approach.