About

Hemant Agarwal is a seasoned Group Product Manager at Tata Digital with over 9 years of experience in the tech industry. He is a highly skilled product manager, tech enthusiast, poet, and quizzer who is driven by the desire to use technology to solve real-life problems. Hemant has a proven track record of scaling ideas via workshops, consumer research, business process mapping, and product roadmaps. Currently, Hemant is involved in shaping up the super app of the Tata group, TataNeu, where he is responsible for end-to-end customer experience in four categories: Hotel, Entertainment, F&B, and Watches. Prior to this, he worked with a variety of different domains in the consumer retail space, where he helped clients embark on their tech and product journeys. Some of his impactful assignments include drafting the Adtech product strategy for a media giant, loyalty product strategy for a leading mall, launching a new retail format for a large hypermarket, and a visualization commerce engine for a fabric retailer. As a Group Product Manager at Tata, Hemant is responsible for end-to-end product journeys for a portfolio of categories on the Tata Neu super app, including hotels, entertainment, jewelry, watches, and eyewear. He introduced content-led buying journeys for the Hotels category landing page and owns category-specific benefits and journeys for the loyalty program to drive customer acquisition and retention. Hemant's past experience includes working as a Manager at Deloitte, where he worked with a variety of different domains in the consumer retail space. He conceptualized a new award-winning retail self-service format for a hypermarket client in advent of heavy competition from e-groceries, which allowed customers to order while in the office or at their apartments. Hemant also worked as a Management Consultant at KPMG, where he conceptualized a new retail self-service format for a hypermarket client in advent of heavy competition from e-groceries. Hemant holds a PGPM in Marketing and Finance from the Management Development Institute, Gurgaon, and a Bachelor of Technology in Computer Science and Engineering from Motilal Nehru National Institute of Technology. He has a diverse tech stack that includes product management, search, research scientist, designer, UI, AI, Android, and Salesforce. Overall, Hemant has 8.95 years of relevant experience in the tech industry.