About

Hemanth Murali is a Senior Site Reliability Engineer/DevOps Engineer with over 8 years of experience in the industry. He has comprehensive knowledge of Linux system engineering, reliability life-cycle management, reliability modelling, and extensive knowledge of hardware and software design, functional programming, and system operation and maintenance. Hemanth is skilled in conducting root cause analysis as well as possess sound knowledge of compliance technologies. He is proficient in communicating professionally with excellent technical and troubleshooting skills. Currently, Hemanth is working as a Lead SRE in Zynga's NaturalMotion studio in London. He has experience in Cloud, IAC, and Containerization - Zynga Cloud (ZC2), AWS, Packer, Terraform, Rightscale, Chef, EKS. He is good at Incident and Change management. In his previous role as a Site Reliability Engineer at Cisco, Hemanth worked on containerized cloud-native solutions. He managed a large scale Kubernetes cluster (Amazon EKS) environment and contributed to multiple EKS cluster version upgrades hosted in different AWS regions. He has extensive experience with the istio service mesh, Prometheus, Helm charts, and EFK stack. He has also extensively used terraform in provisioning AWS resources and has experience in CI/CD pipelines. Hemanth has extensive use of Jenkins, Git, and Vault secret management. He is experienced in monitoring/alerting tools - Prometheus, Grafana, AppDynamics, Consul, and PagerDuty. He has acted as SRE Incident commander for driving production incidents and was part of the On-call and production support rotation. In his previous role as a Site Reliability Engineer II at Zynga, Hemanth was mainly working on infrastructure operations and the implementation of new backend technologies for Zynga games. He managed configuration management systems such as Chef and Puppet and managed and built customized AMI's using packer. He migrated over 10000+ EC2 Instances from Rightscale to terraform provisioning. Hemanth has experience in day-to-day activities like AWS/Git administration/maintenance. He responded to ticket requests from the entire organization tracked in Jira and participated in the on-call 24x7 rotation, performing primary/secondary on-call duties filtered through PagerDuty. He wrote automation scripts using Python and Bash and evaluated potential new SRE team members. Hemanth was responsible for assisting in vision-oriented quarterly goals for the team members and ensuring that all new on-boarding team members are properly