About

Hitesh Dhanwani is a CRM Specialist with over 9 years of experience in the field. He has played various roles throughout his career, from analyzing business requirements to technically solving, developing, delivering, and making it a reality for his stakeholders. Hitesh has been helping his stakeholders transform their CRM applications as per their taste and has learned that personalization is the key to success. He believes that every product must be capable of being personalized according to the taste of their end-users where UI & UX plays a key role. Hitesh has worked with leading companies such as Emirates, Synechron, and IBM. At Synechron, he worked as a Siebel CRM consultant for different clients, including one of the leading banks of Dubai. He extensively worked on the Campaign Management Module to launch campaigns through Different Channels, designed and developed various Banking product Applications for IPAD Platform as part of Bank Digitization Process impacting Working process of more than 1000 Sales Professionals. At IBM, he worked as a Siebel Consultant for Indian Oil Corporation Ltd., one of India's largest commercial companies, in implementing Dealer Management System. Hitesh played a key role in designing and developing the LPG Refill Order Module Framework with Siebel, estimated to handle more than 1 million Orders per day. Hitesh is a tech fanatic and his love for technology is ever-growing. He always looks for technical ways of solving a problem and loves learning new Programming languages. In his free time, he takes Udacity Courses, HackerRank challenges, Gaming, and Blogging. Hitesh has a Bachelor of Technology (B.Tech.) in Computer Science & Engineering from JSS Academy of Technical Education, Noida, and an Intermediate degree in Computer Science from Mary Lucas School, Allahabad. Hitesh's tech stack includes NodeJS, Software Engineer, Javascript, Salesforce, ui, Integration, SQL, and DevOps. He has relevant experience of 9.35 years in the field of CRM. Hitesh is a highly motivated and dedicated professional who is always looking for new challenges and opportunities to grow.