About

Impana Ramakrishnaiah is a curious and analytical Customer Success Manager with a Master's degree in Management and a focus on Digital Business. With over three years of relevant experience, Impana has developed logical and analytical skills through her work as an Application Developer and has gained a deep appreciation for different cultures as an international student. As a digital business and consulting professional, Impana has honed her skills in using data in decision-making and understands the importance of collaboration and diverse teams. In her current role as a Customer Success Manager at Quizizz, Impana is responsible for ensuring customer satisfaction and retention through effective communication and problem-solving. She has also previously worked as a Digital Consultant at Xeerpa, where she helped improve the customer journey and experience using a more autodidactic usage of the dashboard. Impana's educational background includes a Master's degree in Management with a focus on Digital Business and Entrepreneurship and Innovation from IE Business School. She also holds a Bachelor's degree in Computer Science and Engineering from Bangalore Institute of Technology. Impana's technical skills include expertise in Salesforce and testing. When she is not learning or working, Impana enjoys teaching underprivileged kids and exploring the world. With a goal to build a career in people-oriented and data-driven industries, Impana is always on the lookout for new and exciting challenges to tackle.